Amazon Connect Technology Services
Technology
SoftwareDevelopmentEngineer,ContentandChannelTechTeam
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Software Development Engineer, Content and Channel Tech Team at Amazon Connect Technology Services. Skills: AI, Cloud infrastructure, Marketing technology. Design AI-native marketing technology services. Build AI-native marketing technology services”
What You'll Achieve.
Drive customer engagement metrics; Achieve business goals
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
2+ years design or architecture experience, 3+ years professional software development experience, Experience programming with at least one language
Nice to Have
3+ years full software development life cycle experience, Bachelor's degree in computer science
What You'll Do.
Design AI-native marketing technology services
Build AI-native marketing technology services
Operate AI-native marketing technology services
Own full-stack services
Architect MCP servers
Expose domain capabilities
Translate business intent
Maintain operational excellence
How You'll Work.
Team & Collaboration
Marketing stakeholders; Cross-function team; Local business team; Local operation partner team; Global team
Process & Methodology
Agile environment
Full Job Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS Content & Channel Technology (CCT) powers the digital marketing infrastructure for AWS in China, enabling marketing teams to reach customers through intelligent content creation, multi-channel distribution, and automated campaign orchestration. Our team builds and operates the technology backbone that connects AWS services with Chinese customers — from chatbots and event platforms to identity verification and notification systems. We combine deep domain expertise with agentic AI to turn complex marketing operations into scalable, self-improving systems. Join us and help shape how AWS engages customers in one of the world's most dynamic markets. To support AWS China's rapidly evolving marketing technology needs, we are looking for talented software development engineers who thrive at the intersection of AI, cloud infrastructure, and business operations. If you are excited about building autonomous agents that replace manual toil, designing MCP-powered tools that marketing teams use daily, and shipping production services that directly drive customer engagement metrics, we'd love to talk. Key job responsibilities We are looking for software engineers who are passionate about designing, building, and operating AI-native marketing technology services for the AWS China market. You will own full-stack services spanning content intelligence (AI-powered content generation and distribution), customer communication platforms (email, SMS, chatbot), event management systems. You will architect and deliver M
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