HighLevel
Tech / AI / Software
SoftwareDevelopmentEngineer-Backend(Builder)
Neural analysis suggests this role is
optimal for Mid candidates.
“Software Development Engineer - Backend (Builder) at HighLevel. Skills: backend systems, data modeling, API design, distributed systems, Node.js, Go, multi-tenant SaaS, event streaming, Vue.js. Own the full lifecycle of Opportunities backend. translate business and customer needs into scalable, production-grade services”
What You'll Achieve.
Ships Opportunities features from idea to production with minimal cycle time; Builds services that stay reliable as workspaces grow from thousands to millions of deals; Makes sound trade-offs between speed, quality, and long-term maintainability; Raises the bar on data correctness, API design, and operational excellence for the product; Continuously sharpens the customer experience through iteration and instrumentation
Industry & Context.
ambiguous problem spaces; scalability, performance, and reliability trade-offs
on-call
What They're Looking For.
Must Have
4+ years building and operating production backend systems at scale, fundamentals in data modeling (SQL and NoSQL), API design, distributed systems, Hands-on experience with Node.js or Go in production, Track record of owning services end-to-end — design, build, deploy, on-call, Comfort working independently in ambiguous problem spaces with high ownership, Solid grasp of scalability, performance, and reliability trade-offs, Experience building CRM, sales, pipeline, or workflow products, Worked on multi-tenant SaaS at scale (sharding, tenant isolation, fair-use limits), Familiarity with event streaming (Kafka/Redis Streams), queues, async processing, Exposure to MongoDB, Postgres, ElasticSearch, ClickHouse, or similar at non-trivial scale, Frontend fluency in Vue.js — enough to ship a feature without a frontend partner, product instincts
Nice to Have
Kubernetes a plus
What You'll Do.
Own the full lifecycle of Opportunities backend
translate business and customer needs into scalable
production-grade services
Design and evolve the data model for pipelines
and associated entities
event-driven workflows
and background jobs that handle high-volume writes
Tackle distributed systems concerns: idempotency
and noisy-neighbor isolation
Improve performance and reliability of large pipelines (millions of opportunities per workspace) through indexing
and query optimization
Ship end-to-end when needed — including UI changes in Vue — without blocking on cross-functional handoffs
Instrument the system: logs
and SLOs that make production behavior legible
Drive incident response
and the engineering hygiene that keeps a high-traffic product healthy
How You'll Work.
Team & Collaboration
without blocking on cross-functional handoffs
Communication Scope
clarity
Process & Methodology
Own the full lifecycle, lead the engineers who'll build it
Full Job Description
## Description About HighLevel:HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts About the Role: What are we hiring for?We're going to replace the inbox. All of it.Gmail. Outlook. Front. Every single-channel and omnichannel inbox out there.Conversations is the most-used surface in HighLevel — the page where our customers spend the majority of their day. Every SMS, email, WhatsApp, DM, and call lands here. It's
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