Amazon. com LLC

Technology

SoftwareDevelopmentEngineer

$70–194k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Software Development Engineer at Amazon. com LLC. Skills: AI-powered solutions, Platform features, AWS services. Lead architectural design. Develop critical platform features”

What You'll Achieve.

Deliver personalized support; Deliver efficient HR support; Transform employee experiences; Deliver swift support; Deliver accurate support; Anticipate employee needs; Proactively surface solutions; Connect service teams; Optimize workforce management; Improve operational efficiency

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Trouble ticket resolution

What They're Looking For.

Must Have

1+ years professional software development, Experience programming one language

Nice to Have

Bachelor's in computer science, AWS services experience, Generative AI experience

What You'll Do.

Lead architectural design

Develop critical platform features

Drive technical excellence

Mentor junior engineers

Establish coding standards

Establish design patterns

Establish engineering best practices

Architect AI powered solutions

Implement AI powered solutions

Enable predictive support capabilities

Enable automated workflow orchestration

Design integration patterns

Build integration patterns

Partner with stakeholders

Translate requirements

Lead cross-team initiatives

Champion operational excellence

Improve system reliability

Build intelligent systems

Create seamless experiences

Develop scalable solutions

Optimize workforce management

Optimize operational efficiency

Balance long term vision

Deliver immediate impact

Write maintainable code

Write well-structured code

Solve Amazon scale problem

Present design document

Attend operations review

Understand system health

Keep system available

Understand customer problems

Discuss with management

Affect team priorities

Review teammate's code

Provide insightful comments

Research new technologies

Simplify team's system

Resolve trouble ticket

Attend one to one meeting

Discuss career development

How You'll Work.

Team & Collaboration

Cross-team technical initiatives; Partner with product stakeholders; Partner with business stakeholders; Partner with SDMs; Partner with PMs; Work with junior engineers; Work with Principal Engineers; Work with Sr. engineers; Work with management

Communication Scope

Present design document

Process & Methodology

3-year architecture plans

Full Job Description

Do you want to revolutionize how millions of Amazonians worldwide receive HR support? Are you passionate about building intelligent, AI-powered solutions that transform employee experiences? Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale? If so, we invite you to join the Employee Services Technology team within Amazon's People eXperience & Technology (PXT) organization. In this role you will: 1. Lead the architectural design and development of critical platform features, ensuring solutions are highly scalable, maintainable, and align with AWS best practices 2. Drive technical excellence through mentorship of junior engineers and establishment of coding standards, design patterns, and engineering best practices 3. Architect and implement AI powered solutions leveraging AWS services to enable predictive support capabilities and automated workflow orchestration 4. Design and build robust integration patterns between multiple HR systems while ensuring data security and compliance 5. Partner with product and business stakeholders to translate complex requirements into elegant technical solutions 6. Lead cross-team technical initiatives and drive consensus on architectural decisions 7. Champion operational excellence through monitoring, alerting, and continuous improvement of system reliability Our mission is to transform how HR support works at Amazon by: 1. Delivering swift, accurate, and personalized support through an AI-enhanced unified platform 2. Building intelligent systems that anticipate employee needs and proactively surface solutions 3. Creating seamless experiences that connect service teams across Amazon's HR support ecosystem 4. Developing scalable solutions that optimize workforce management and operational efficiency Key job responsibilities You will also partner with SDE-IIIs and Principal Engineers in the organization to drive execution of our 3-year architect

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