TextNow, Inc.

Technology

SoftwareDeveloper-Backend(Labs)

CA$115–165k ~AI est. Waterloo, Ontario, Canada
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Software Developer - Backend (Labs) at TextNow, Inc.. Skills: Backend development, System architecture, AI automation. Design backend services. Develop backend services”

What You'll Achieve.

Improve scalability; Improve observability; Improve developer velocity; Improve service performance; Improve service resilience; Make development faster; Make decisions smarter; Make experiences seamless

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Deep expertise in Go, Proven track record architecting microservices, Background in system design, Background in observability, Background in performance optimization, Experience with AWS, Experience with Kubernetes, Experience with Argo CD, Experience with Protobuf, Experience with CI/CD pipelines, Experience with auto-scaling architectures, Experience using AI and automation, Collaborative technical leader, Architect for observability, Architect for reliability, Architect for production-readiness, Influenced roadmap decisions, Contributed to multi-team initiatives, Mentored/led developers, Driven culture/process improvements, Interfaced with senior leadership

Nice to Have

Experience in PHP for legacy systems

What You'll Do.

Design backend services

Develop backend services

Sustain backend services

Lead architectural modernization

Define system lifecycle

Evaluate backend technologies

Lead technology adoption

Apply automation frameworks

Leverage intelligent telemetry

Leverage optimization pipelines

Improve service performance

Improve service resilience

Define observability standards

Define telemetry pipelines

Define fault-tolerance strategies

Partner with product teams

Partner with mobile teams

Partner with data teams

Deliver high-quality experiences

Drive technical discussions

Influence strategic direction

How You'll Work.

Team & Collaboration

Cross-functional teams; Mobile teams; Web teams; Data teams; Infrastructure domains

Process & Methodology

Roadmaps, Initiatives

Full Job Description

We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. As a Software Developer - Backend, you won’t just build services—you’ll shape the systems, architecture, and tooling that make them possible. At TextNow, Members of Technical Staff combine leadership and hands-on coding to enable the highest leverage opportunities possible. Being able to operate strategically, as well as diving into the lowest-level details, is a must. You’ll take technical ownership of key backend domains and work across mobile, web, and data to create faster, smarter, more reliable systems. AI and automation are at the core of how we build. You’ll use them to accelerate development, improve performance, detect and resolve issues faster, and continuously raise the bar for backend development excellence. We’re hiring Members of Technical Staff across multiple levels (intermediate/senior/staff+). Whether you’re an experienced developer looking to lead complex systems, or an early-career developer eager to grow, we’ll align your title and scope based on experience and impact. This role is about impact at scale. You’ll shape how TextNow builds and operates its backend systems—using AI and automation to make development faster, decisions smarter, and experiences more seamless for millions of users worldwide. What You'll Do Design, develop, and sustain high-performance, scalable backend services using Go microservices and modern cloud-native tooling. Lead architectural modernization and modularization to improve scalability, observability, and developer velocity. Define and own the entire lifecycle of your systems: API design, data modeling, deployment (CI/CD), live-traffic monitoring, integration and load testing, telemetry evaluate new backend technologies and lead their ad

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