SoftgoodsSupervisor

**Who We Are:** At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger. **Job Title** Softgoods Supervisor (Full-Time) **About This Role:** **What You’ll Be Doing:** * Ensuring a high level of customer service, for assigned departments * Oversee the day-to-day operations; * Training and Communicating policies and procedures to department Associates on a daily basis; * E.g. SKU, pricing issues, printing signs, labels, operating the RF unit; * Complete ordering and replenishment of merchandise; * Supervising a team within the assigned departments while ensuring cross-functional collaboration; * Ensuring execution of the GT System (policies, procedures, standards) by all Associates; * Takes appropriate action and provides recommendations based on analysis of assigned area; * Leads merchandising activities; * Following the best practices when receiving and processing merchandise; * Prepare and participating in inventory management activities (e.g. cycle counts); * Provide input to the Store Owner/Manager into scheduling and quantification; * Resolving customer complaints quickly and professionally; * Opening and closing the store on a rotating basis; * Actively involved and connected with the store’s local community; * Supporting the store owner/manager on additional tasks and projects; * Ensuring health and safety policies and guidelines are followed; * Ensuring the checkout work area is kept clean and organized; * Ensuring Loss prevention best practices are followed; * Ensuring compliance of all policies when selling Tobacco and Lottery. **What You’ll Bring:*