AtkinsRéalis
SoftServicesandLogisticsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Soft Services and Logistics Coordinator at AtkinsRéalis. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. managing and coordinating all soft services and logistics operations. ensuring services are delivered efficiently, safely, and in line with service agreements and client expectations”
What You'll Achieve.
services are delivered efficiently, safely, and in line with service agreements and client expectations; quality, compliance, and customer satisfaction; Monitor performance against SLAs, KPIs, and HSE requirements; ensuring proper tracking and maintenance; effective resource deployment and uninterrupted service delivery; ensure cleanliness, quality standards, and compliance with procedures; timely resolution
Industry & Context.
problem-solving skills; Identify service gaps and implement corrective and preventive actions; Investigate client complaints and implement corrective actions; Coordinate with internal teams and subcontractors to resolve operational issues
What They're Looking For.
Must Have
Mandatory experience in Facilities Management (FM), Proven experience in waste management operations, Practical knowledge of soft services and logistics operations
What You'll Do.
managing and coordinating all soft services and logistics operations
ensuring services are delivered efficiently
and in line with service agreements and client expectations
overseeing sustainability initiatives
service request management
continuous improvement of operational processes
Support day-to-day operations of soft services including cleaning
Ensure services are delivered efficiently
and in accordance with service delivery plans and standards
Supervise subcontractors and monitor performance against SLAs
Manage community furniture
and Client Furnished Equipment (CFE)
ensuring proper tracking and maintenance
Plan and maintain janitorial schedules for all indoor and outdoor areas based on usage and service needs
Coordinate cleaning activities to ensure effective resource deployment and uninterrupted service delivery
Conduct inspections and audits to ensure cleanliness
and compliance with procedures
Identify service gaps and implement corrective and preventive actions
Monitor workforce attendance
Ensure proper usage and safe storage of cleaning materials
Coordinate deep cleaning and special janitorial tasks as required
Oversee waste management operations
including collection tracking and reporting
Maintain waste management records and support sustainability initiatives such as composting and mulching
Ensure proper waste segregation and compliance with environmental standards
Manage nursery facilities and logistics related to plants and materials
Handle and track service requests through the Help Desk system
ensuring timely resolution
Investigate client complaints and implement corrective actions
Coordinate with internal teams and subcontractors to resolve operational issues
Prepare weekly and monthly operational performance reports
Identify opportunities for process improvements and enhanced service delivery
Ensure full compliance with health
and environmental regulations
Maintain a safe and professional working environment for all stakeholders
How You'll Work.
Team & Collaboration
Ability to work collaboratively in a team-oriented environment; Coordinate with internal teams and subcontractors to resolve operational issues
Communication Scope
communication; interpersonal abilities
Full Job Description
### **Job Description** Overview The Soft Services and Logistics Coordinator serves as the central point for managing and coordinating all soft services and logistics operations within the community. The role ensures that services such as cleaning, waste management, pest control, and logistics are delivered efficiently, safely, and in line with service agreements and client expectations. With a strong focus on quality, compliance, and customer satisfaction, the coordinator also oversees sustainability initiatives, service request management, and continuous improvement of operational processes. ## Your role * Support day-to-day operations of soft services including cleaning, pest control, waste management, and logistics * Ensure services are delivered efficiently, safely, and in accordance with service delivery plans and standards * Supervise subcontractors and monitor performance against SLAs, KPIs, and HSE requirements * Manage community furniture, assets, and Client Furnished Equipment (CFE), ensuring proper tracking and maintenance * Plan and maintain janitorial schedules for all indoor and outdoor areas based on usage and service needs * Coordinate cleaning activities to ensure effective resource deployment and uninterrupted service delivery * Conduct inspections and audits to ensure cleanliness, quality standards, and compliance with procedures * Identify service gaps and implement corrective and preventive actions * Monitor workforce attendance, productivity, and task completion * Ensure proper usage and safe storage of cleaning materials, equipment, and chemicals * Coordinate deep cleaning and special janitorial tasks as required * Oversee waste management operations, including collection tracking and reporting * Maintain waste management records and support sustainability initiatives such as composting and mulching * Ensure proper waste segregation and compliance with environmental standards * Manage nursery facilities and logistics related to plants and mat
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