AtkinsRéalis

SoftServicesandLogisticsCoordinator

Riyadh, Saudi Arabia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Soft Services and Logistics Coordinator at AtkinsRéalis. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. managing and coordinating all soft services and logistics operations. ensuring services are delivered efficiently, safely, and in line with service agreements and client expectations”

What You'll Achieve.

services are delivered efficiently, safely, and in line with service agreements and client expectations; quality, compliance, and customer satisfaction; Monitor performance against SLAs, KPIs, and HSE requirements; ensuring proper tracking and maintenance; effective resource deployment and uninterrupted service delivery; ensure cleanliness, quality standards, and compliance with procedures; timely resolution

Industry & Context.

Problems you'll solve

problem-solving skills; Identify service gaps and implement corrective and preventive actions; Investigate client complaints and implement corrective actions; Coordinate with internal teams and subcontractors to resolve operational issues

What They're Looking For.

Must Have

Mandatory experience in Facilities Management (FM), Proven experience in waste management operations, Practical knowledge of soft services and logistics operations

What You'll Do.

managing and coordinating all soft services and logistics operations

ensuring services are delivered efficiently

and in line with service agreements and client expectations

overseeing sustainability initiatives

service request management

continuous improvement of operational processes

Support day-to-day operations of soft services including cleaning

Ensure services are delivered efficiently

and in accordance with service delivery plans and standards

Supervise subcontractors and monitor performance against SLAs

Manage community furniture

and Client Furnished Equipment (CFE)

ensuring proper tracking and maintenance

Plan and maintain janitorial schedules for all indoor and outdoor areas based on usage and service needs

Coordinate cleaning activities to ensure effective resource deployment and uninterrupted service delivery

Conduct inspections and audits to ensure cleanliness

and compliance with procedures

Identify service gaps and implement corrective and preventive actions

Monitor workforce attendance

Ensure proper usage and safe storage of cleaning materials

Coordinate deep cleaning and special janitorial tasks as required

Oversee waste management operations

including collection tracking and reporting

Maintain waste management records and support sustainability initiatives such as composting and mulching

Ensure proper waste segregation and compliance with environmental standards

Manage nursery facilities and logistics related to plants and materials

Handle and track service requests through the Help Desk system

ensuring timely resolution

Investigate client complaints and implement corrective actions

Coordinate with internal teams and subcontractors to resolve operational issues

Prepare weekly and monthly operational performance reports

Identify opportunities for process improvements and enhanced service delivery

Ensure full compliance with health

and environmental regulations

Maintain a safe and professional working environment for all stakeholders

How You'll Work.

Team & Collaboration

Ability to work collaboratively in a team-oriented environment; Coordinate with internal teams and subcontractors to resolve operational issues

Communication Scope

communication; interpersonal abilities

Full Job Description

### **Job Description** Overview The Soft Services and Logistics Coordinator serves as the central point for managing and coordinating all soft services and logistics operations within the community. The role ensures that services such as cleaning, waste management, pest control, and logistics are delivered efficiently, safely, and in line with service agreements and client expectations. With a strong focus on quality, compliance, and customer satisfaction, the coordinator also oversees sustainability initiatives, service request management, and continuous improvement of operational processes. ## Your role * Support day-to-day operations of soft services including cleaning, pest control, waste management, and logistics * Ensure services are delivered efficiently, safely, and in accordance with service delivery plans and standards * Supervise subcontractors and monitor performance against SLAs, KPIs, and HSE requirements * Manage community furniture, assets, and Client Furnished Equipment (CFE), ensuring proper tracking and maintenance * Plan and maintain janitorial schedules for all indoor and outdoor areas based on usage and service needs * Coordinate cleaning activities to ensure effective resource deployment and uninterrupted service delivery * Conduct inspections and audits to ensure cleanliness, quality standards, and compliance with procedures * Identify service gaps and implement corrective and preventive actions * Monitor workforce attendance, productivity, and task completion * Ensure proper usage and safe storage of cleaning materials, equipment, and chemicals * Coordinate deep cleaning and special janitorial tasks as required * Oversee waste management operations, including collection tracking and reporting * Maintain waste management records and support sustainability initiatives such as composting and mulching * Ensure proper waste segregation and compliance with environmental standards * Manage nursery facilities and logistics related to plants and mat

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