SocialMediaGrowthMarketer

At Chit Chats Express, our mission is to empower Canadian entrepreneurs by making shipping simpler, more accessible, and more affordable. As a fast-growing, entrepreneurial company, we are proud to help businesses of all sizes reach customers around the world with confidence. As e-commerce continues to eliminate borders, we believe Canadian entrepreneurs deserve a shipping partner that helps them compete globally without unnecessary complexity or high barriers to entry. Our goal is to create a seamless, borderless shipping experience that supports growth, opportunity, and long-term success for businesses across Canada. If you are mission-driven, growth-oriented, and thrive in a collaborative environment, we’d love to hear from you. About the Role We are seeking a creative, trend-aware, and results-driven Viral Social Media Manager to grow brand awareness, engagement, and audience reach across social media platforms. This role is responsible for developing high-performing content strategies, producing viral-ready short-form content, monitoring trends, and driving audience growth through innovative storytelling and platform-native content. The ideal candidate understands internet culture, social media algorithms, short-form video strategy, and audience psychology, and can quickly create engaging content that drives shares, engagement, and conversions. Key Responsibilities Content Strategy & Creation * Develop and execute viral social media strategies across TikTok, Instagram Reels, YouTube Shorts, Facebook, LinkedIn, and X. * Create engaging short-form content optimized for reach, retention, and shareability. * Write compelling hooks, captions, and calls-to-action. * Repurpose content across multiple platforms. * Collaborate with internal teams to align content with brand goals. Trend & Audience Monitoring * Monitor emerging trends, memes, sounds, and platform updates. * Identify opportunities to capitalize on viral moments. * Research audience behavior and competitor