ICUC
SocialContentManager,Strategy
Neural analysis suggests this role is
optimal for Mid candidates.
“Social Content Manager, Strategy at ICUC. Skills: Social media management, Content creation, Community management, Platform expertise. Manage active community channels. Produce and publish content at scale”
What You'll Achieve.
Maintain a consistent publishing cadence; Uphold brand and compliance standards; Execute against a defined monthly deliverable plan; Maintain a consistent voice and brand-aligned tone; Adapt content to align with platform expectations and audience behaviours; Ensure all assets meet brand standards; Maintain a consistent visual identity and voice; Apply insights to inform future content decisions; Deliver regular performance updates; Identify and share at least one proactive engagement opportunity or trend recommendation per month
Industry & Context.
Proactively escalate issues, trends, opportunities, and insights
Willingness to undergo a Criminal Record Check, Ability to utilize a desktop computer or laptop that meets minimum system requirements, Access to high-speed internet, with a minimum speed of 30 mb/s, Adequate headset/mic and webcam
What They're Looking For.
Must Have
3–5 years of social media experience, Hands-on experience managing brand or client presence on platforms such as Instagram, Discord, Reddit, or Telegram, Experience managing content across multiple platforms, Writing skills, Detail-oriented, Brand-aware, Organized, Ability to manage multiple deliverables, Clear and effective communication in English, both written and verbal, Fluency in English, Ability to speak and write clearly and persuasively, Willingness to undergo a Criminal Record Check, Ability to utilize a desktop computer or laptop that meets minimum system requirements, Access to high-speed internet, with a minimum speed of 30 mb/s, Adequate headset/mic and webcam
Nice to Have
Interest in sports and familiarity with sports culture, fan communities, or a willingness to quickly build knowledge in this space, Portfolio or examples of past content creation work, Proficiency in additional languages
What You'll Do.
Manage active community channels
Produce and publish content at scale
Adapt client assets for platforms
Maintain consistent publishing cadence
Uphold brand and compliance standards
Execute monthly deliverable plan
Produce and publish link and engagement posts
Publish content to Reddit and Telegram
Resize and adapt static assets
Write platform-appropriate copy
Maintain consistent visual identity and voice
Proactively escalate issues
Stay informed on emerging platforms and technologies
Share relevant insights with the team
Participate in client meetings
Track and analyze content performance metrics
Apply insights to inform future content decisions
Deliver regular performance updates
Identify and share engagement opportunity or trend recommendation
How You'll Work.
Team & Collaboration
Collaborate closely with internal strategists and the client; Collaborate with distributed team; Collaborate with creative teams on asset development; Ensure all content is reviewed before publishing; Share knowledge with the broader team
Communication Scope
Communicate clearly and effectively in English, both written and verbal; Ability to speak and write clearly and persuasively
Process & Methodology
Managing multiple workstreams, Managing multiple deliverables
Full Job Description
**Job Description:** ICUC is the global leader in Social Media solutions for over 20 years. To date, the ICUC team consists of over 350 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC team? **Social Content Manager, Strategy** * As a Social Content Manager on the Strategy team, you will be the day-to-day driver behind a high-profile client’s community and content operations across Instagram, Discord, Reddit, and Telegram. This dynamic, platform-focused role involves managing active community channels, producing and publishing content at scale, and adapting client assets to fit the unique expectations of each platform. * You will collaborate closely with internal strategists and the client to maintain a consistent publishing cadence, uphold brand and compliance standards, and execute against a defined monthly deliverable plan. You are organized and efficient, and comfortable managing multiple workstreams across community management and content production. * This is a remote role open to candidates based in Canada. You are comfortable working independently while collaborating with a distributed team, and confident managing multiple deliverables in a fast-paced virtual environment. **Responsibilities** **Content Development** * Produce and publish link and engagement posts to the client’s Discord server, maintaining a consistent voice and brand-aligned tone across post types. * Publish content to Reddit and Telegram, adapting content to align with platform expectations and audience behaviours. * Resize and adapt static assets from Instagram and Reddit for use acros
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