SOCOperator

Job Description: Security Operations Center (SOC) Operator Position Title: Security Operations Center (SOC) Operator Location: Louisville KY Shift: 1st Shift Wednesday-Sunday Applications submitted without a resume will not be advanced to the next stage. A current and up to date resume is required for consideration. Position Summary: The successful candidate will be a problem solver, possess critical thinking skills and be detail oriented. This position is responsible for using best practices for communicating information surrounding those incidents to leadership as appropriate. The SOC Operator will monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests. ● The SOC Operator is responsible for answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms and provides general assistance to employees, vendors and guests. ● The SOC Operator is responsible for monitoring various tools to assist in identifying threats and/or risks to the organization. ● The SOC Operator will coordinate response to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, CRT, facilities, police, fire and EMS personnel as required via telephone, radio and/or software systems provided by Brown-Forman. ● The SOC Operator maintains various records of communications and events. ● Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.). ● Conduct investigative video reviews and report findings; Assist in conducting investigations and update requestors in a timely manner ● Properly document all reported incidents, notifying appropriate parties for information, escalation, or other busines