SupportYourApp

Intelligent Support-as-a-Service

SOCIncidentResponseSpecialist

Kharkiv, Kharkiv Oblast, Ukraine CONTRACT Remote Friendly
The Brief

“SOC Incident Response Specialist at SupportYourApp. Skills: Incident Response, Security Operations Center (SOC), Data Breach Management. Manage security and operational incidents end-to-end, including investigation, coordination, and. Conduct Root Cause Analysis, develop preventive measures, and prepare management”

What You'll Achieve.

Identify risks and improve security; Improve security processes

Industry & Context.

Intelligent Support as a Service
Problems you'll solve

Analytical mindset; Ability to make fast decisions to mitigate incident

What They're Looking For.

Must Have

Proven experience in investigating and handling information security incidents (from 1 year), Analytical mindset and the ability to make fast decisions to mitigate incident, self-organization skills and the ability to prioritize work, Understanding of data privacy principles and breach notification, English proficiency at level B2 or higher

Nice to Have

Proficiency in OSINT methodologies for, Experience in the BPO or Customer Support, Basic knowledge of security tools logic (SIEM, EDR, DLP, NGFW, VPN, VDI)

What You'll Do.

Manage security and operational incidents end-to-end

including investigation

Conduct Root Cause Analysis

develop preventive measures

and prepare management

Analyze Clients’ workflows and incident trends to identify risks and improve security

Assess the security of software

Review new hiring locations for compliance with data protection and security

Develop incident response procedures and maintain internal security documentation and knowledge base

How You'll Work.

Communication Scope

Communicate directly with Clients and stakeholders during Data Breach

Free ATS check

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