Pyrotek
Industrial
SNIFFieldServiceEngineer
“SNIF Field Service Engineer at Pyrotek. Skills: Technical support, Troubleshooting, Repair supervision, Reporting. Provide technical and sales support. Evaluate customer claims”
Industry & Context.
Troubleshoot; Investigate customer complaints; Determine failure cause
Ability to travel up to 80%, Valid driver’s license, US Passport, Ability to work extended hours
What They're Looking For.
Must Have
Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing) or related discipline, or equivalent combination of education and/or experience, Hands-on Mechanical or Electrical experience with manufacturing equipment, Ability to assess, troubleshoot and repair machinery by referring to and applying principles, techniques, and standard operating procedures, Basic knowledge of raw materials, production processes, and basic machinery, Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models, Ability to apply PLC knowledge in design, programming, and maintenance of automated machinery and equipment, Proficient computer skills using a variety of software applications systems, including Microsoft Office Products, Visio, and Computer-Aided Design and Drafting (CADD), Ability to travel by land and air up to 80%, both domestically and globally, Valid driver’s license and US Passport, or ability to obtain required, Ability to work extended hours based on the needs of the business
Nice to Have
experience in the aluminum or primary metals industry, experience working with industrial fuel fired equipment/engineered systems, PLC controls preferred
What You'll Do.
Provide technical and sales support
Evaluate customer claims
Schedule customer visits
Coordinate project work
Assist Engineering/Manufacturing
Provide technical support
Inspect and test materials
Inspect and verify dimensions
Investigate customer complaints
Provide detailed reports
Identify opportunities
Provide technical training
How You'll Work.
Team & Collaboration
Collaborate and communicate effectively; Work with product team
Communication Scope
Communicate effectively; Explain complex issues
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