Seesaw
ed-tech
SMBCustomerSuccessManager
“SMB Customer Success Manager at Seesaw. Skills: Customer Relationship Management, Account Management, Sales Strategy. Manage a portfolio of SMB district partnerships. Manage relationships with contacts across the BOCES”
What You'll Achieve.
Ensure customers unlock Seesaw's full potential; Driving consistent product value; Annual renewal success
Industry & Context.
Willingness to travel up to 30% within the Northeast territory
What They're Looking For.
Must Have
Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, A minimum of 3 years of demonstrated success in a quota-carrying, customer-facing position, Proven experience managing accounts in New York and working with the BOCES, Must be located in NY, NJ, CT, RI, or MA to support our Northeast customer base
Nice to Have
A background in educational technology is preferred, or a comparable combination of education and professional experience serving the Northeast
What You'll Do.
Manage a portfolio of SMB district partnerships
Manage relationships with contacts across the BOCES
Own the renewal and expansion process
Lead consultative meetings with stakeholders
Develop a strategy for your book of business
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with support, product, engineering, content, and finance teams
Applying for this SMB Customer Success Manager role?
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