Mindbody
Wellness
SMBAccountExecutive
Neural analysis suggests this role is
optimal for Entry candidates.
“SMB Account Executive at Mindbody. Skills: Sales, Account Management, Customer Success. Grow revenue within existing customer portfolio. Consult with existing class-based customers”
What You'll Achieve.
Exceed targets; Reduce churn
Industry & Context.
What They're Looking For.
Must Have
1+ years of professional sales experience, Experience using CRM tools, 1+ years of experience preparing and presenting customer business reviews and/or packaged proposals, consultative selling and discovery skills, Confident presentation skills, written and verbal communication skills, Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook), Comfort learning web technologies, working in a fast-paced, deadline-driven environment
Nice to Have
SaaS and/or the health and wellness industry, Salesforce preferred, comfort guiding customers through options and tradeoffs, communicating effectively with executive-level stakeholders
What You'll Do.
Grow revenue within existing customer portfolio
Consult with existing class-based customers
Proactively initiate customer outreach
Build and run a personal sales operating rhythm
compelling product demonstrations
Stay current on product updates
Manage your pipeline and opportunities
Forecast results monthly and quarterly
How You'll Work.
Communication Scope
written and verbal communication skills; Confident presentation skills
Full Job Description
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play The SMB Account Executive focuses on growing revenue and long-term success within our existing customer portfolio. You’ll use thoughtful, consultative upsell strategies to help customers move to a higher software tier and adopt marketing and retention tools that support their business goals. Consult with existing class-based customers to understand goals, surface needs, and recommend the right solutions Proactively initiate customer outreach across channels (calls, emails, follow-ups, and demos) based on customer preferences Build and run a personal sales operating rhythm (daily, weekly, monthly) to consistently exceed targets and reduce churn Deliver clear, compelling product demonstrations and customer-facing recommendations tied to business outcomes Stay current on product updates, releases, partner offerings, and relevant industry trends Manage your pipeline and opportunities in Salesforce.com to track progress, activity, and next steps Forecast results monthly and quarterly with accuracy and consistency The Experience You’ll Bring 1+ years of professional sales experience, ideally in SaaS and/or the health and wellness industry Experience using CRM tool
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