REXEL

Retail

SmartStockProjectTechnician

£35–45k ~AI est. Solihull, England, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“SmartStock Project Technician at REXEL. Skills: SmartStock solutions, Customer engagement, Operational efficiency. Oversee implementation of new SmartStock sites. Enhance existing SmartStock sites”

What You'll Achieve.

Ensure maximum customer adoption; Ensure customer satisfaction; Ensure operational efficiency; Increase Rexel SOW

Industry & Context.

Retail
Eligibility Requirements

Travelling to client sites, Support with stock inventories

What They're Looking For.

Must Have

Experience of project management, Experience of stores operations, Deep knowledge of Excel, Excellent Customer Service experience

Nice to Have

M3 knowledge desirable, Rexel customer proposition knowledge desirable, Rexel operations knowledge desirable

What You'll Do.

Oversee implementation of new SmartStock sites

Enhance existing SmartStock sites

Manage installation process

Manage site operations

Drive customer engagement

Ensure seamless integration

Implement SmartStock Solution installations

Mobilise SmartStock Solution installations

Maintain SmartStock Solution installations

Liaise between internal coordinators

Meet implementation tasks and milestones

Coordinate project management of implementations

Deliver Key Performance Indicators

Achieve targets and objectives

Keep up to date with SmartStock Solutions

Support inventory levels optimization

Highlight profile additions to customer

Deliver live training sessions to customers

Support customers and Rexel Teams

How You'll Work.

Team & Collaboration

Internal teams; Customers; External partners; Internal SmartStock co-ordinators; Rexel; Inventor-e; Branch Colleagues

Communication Scope

Deliver training sessions

Process & Methodology

Project management

Full Job Description

As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors. We’re looking for a dynamic and driven individual to take on the exciting role of overseeing the implementation and development of our cutting-edge SmartStock solutions. In this role, you’ll play a key part in managing the installation of new SmartStock sites and enhancing existing ones, ensuring seamless integration and maximum customer adoption. Acting as the vital link between internal teams, customers, and external partners, you’ll be at the forefront of driving customer engagement and operational efficiency. If you thrive in a fast-paced environment, enjoy project management, and have a knack for delivering exceptional service, we want to hear from you! This role will include travelling to client sites to support with the stock inventories. You will oversee the effective implementation of new SmartStock installations and the development of existing SmartStock sites. This role involves managing all aspects of the implementation process and ongoing site management, ensuring maximum customer adoption, satisfaction, and operational efficiency. The role is pivotal in driving customer engagement and ensuring the seamless integration of SmartStock solutions into client operations. Key Responsibilities: * Implementing, mobilising and on-going maintenance of SmartStock Solution installations. * Acting as the liaison between the internal SmartStock co-ordinators, Rexel, Inventor-e and customer to ensure that all required tasks and milestones are met to hit implementation date. · * Co-ordinating with the Customer, Internal SmartStock Co-ordinators and Branch Colleagues project manage multiple implementations simultaneously across designated areas. · * Delivering of all relevant Key Performance Indicators,

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