REXEL
Retail
SmartStockProjectTechnician
Neural analysis suggests this role is
optimal for not-applicable candidates.
“SmartStock Project Technician at REXEL. Skills: SmartStock solutions, Customer engagement, Operational efficiency. Oversee implementation of new SmartStock sites. Enhance existing SmartStock sites”
What You'll Achieve.
Ensure maximum customer adoption; Ensure customer satisfaction; Ensure operational efficiency; Increase Rexel SOW
Industry & Context.
Travelling to client sites, Support with stock inventories
What They're Looking For.
Must Have
Experience of project management, Experience of stores operations, Deep knowledge of Excel, Excellent Customer Service experience
Nice to Have
M3 knowledge desirable, Rexel customer proposition knowledge desirable, Rexel operations knowledge desirable
What You'll Do.
Oversee implementation of new SmartStock sites
Enhance existing SmartStock sites
Manage installation process
Manage site operations
Drive customer engagement
Ensure seamless integration
Implement SmartStock Solution installations
Mobilise SmartStock Solution installations
Maintain SmartStock Solution installations
Liaise between internal coordinators
Meet implementation tasks and milestones
Coordinate project management of implementations
Deliver Key Performance Indicators
Achieve targets and objectives
Keep up to date with SmartStock Solutions
Support inventory levels optimization
Highlight profile additions to customer
Deliver live training sessions to customers
Support customers and Rexel Teams
How You'll Work.
Team & Collaboration
Internal teams; Customers; External partners; Internal SmartStock co-ordinators; Rexel; Inventor-e; Branch Colleagues
Communication Scope
Deliver training sessions
Process & Methodology
Project management
Full Job Description
As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors. We’re looking for a dynamic and driven individual to take on the exciting role of overseeing the implementation and development of our cutting-edge SmartStock solutions. In this role, you’ll play a key part in managing the installation of new SmartStock sites and enhancing existing ones, ensuring seamless integration and maximum customer adoption. Acting as the vital link between internal teams, customers, and external partners, you’ll be at the forefront of driving customer engagement and operational efficiency. If you thrive in a fast-paced environment, enjoy project management, and have a knack for delivering exceptional service, we want to hear from you! This role will include travelling to client sites to support with the stock inventories. You will oversee the effective implementation of new SmartStock installations and the development of existing SmartStock sites. This role involves managing all aspects of the implementation process and ongoing site management, ensuring maximum customer adoption, satisfaction, and operational efficiency. The role is pivotal in driving customer engagement and ensuring the seamless integration of SmartStock solutions into client operations. Key Responsibilities: * Implementing, mobilising and on-going maintenance of SmartStock Solution installations. * Acting as the liaison between the internal SmartStock co-ordinators, Rexel, Inventor-e and customer to ensure that all required tasks and milestones are met to hit implementation date. · * Co-ordinating with the Customer, Internal SmartStock Co-ordinators and Branch Colleagues project manage multiple implementations simultaneously across designated areas. · * Delivering of all relevant Key Performance Indicators,
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