Smartly
Advertising Technology
SmartServicesLead
“Smart Services Lead at Smartly. Skills: Client Leadership, Team Management, Strategic Direction, Commercial Awareness. Advise senior stakeholders. Ensure client retention”
What You'll Achieve.
Deliver measurable outcomes; Drive platform adoption; Improve client performance; Ensure retention; Achieve self-sufficiency
Industry & Context.
Analytical mindset; Strategic mindset
What They're Looking For.
Must Have
7+ years digital media experience, 1+ year team management experience, Proven senior client relationship building, Paid media platforms experience, AI and machine learning concepts knowledge
Nice to Have
E-commerce experience, Retail experience, DTC verticals experience, Smartly platform familiarity, Other paid media tech platforms familiarity, Cross-channel experience, Programmatic experience, Amazon DSP/CTV experience, AI-native ad platforms exposure, AI/ML tools practical experience
What You'll Do.
Advise senior stakeholders
Ensure client retention
Drive platform self-sufficiency
Lead specialists and managers
Ensure team accountability
Oversee onboarding plans
Oversee testing agendas
Oversee adoption strategies
Improve client performance
Demonstrate platform value
Ensure process adherence
Drive continuous improvement
Partner with Creative Services
Partner with Marketing Science
Partner with Technical Consulting
Deliver integrated solutions
Share organizational learnings
Understand account health
Identify expansion opportunities
Protect delivery profitability
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Creative Services partnership; Marketing Science partnership; Product partnership; Technical Consulting partnership; Sales partnership
Communication Scope
Client communication; Stakeholder communication
Process & Methodology
Onboarding plans, Testing agendas, Adoption strategies
Applying for this Smart Services Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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