SMAAnalyst-KYCOperations

Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures., Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks., Conduct periodic reviews and analyse changes in customers history and account usage., Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested., Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining High Risk customers., Conduct in depth analysis, using provided documentation or external sources (e.

websites and company registries) ensuring that only customers within risk appetite are onboarded., Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers., Communicate with other internal teams when required to handle escalated or complicated cases., Provide guidance and responses to daily inquiries from peers, front-line and management regarding high risk approval matters and case analysis, when appropriate., Maintain high understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and, When warranted, be capable of drafting SAR narratives to report activity deemed unusual., Taking part in and leading projects related to SMA Team processes and guidelines., Assist in identifying improvement opportunities and contribute to policy updates, training materials, and standard operating procedures., Draft reports to internal and external stakeholders, periodically and when requested., Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple, Support Wise in internal and external audits and regulatory process related queries reviews., Mentor, and support Senior Management Approval Analyst, by providing training and coaching to enhance team capabilities., Effective communication with customers by the relevant communication channels that Wise operates with (e.

phone, email, and chat)., Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team., Tasks that are related to the position and are assigned to you by your lead., Participating in meetings, training, internal and external events.