Supercell Games

Tech / AI / Software

SlovakSpeakingPlayerSupportforSupercellGamesinSofia,Bulgaria

sofia, sofia-capital, bulgaria FULL TIME
The Brief

“Slovak-Speaking Player Support for Supercell Games in Sofia, Bulgaria at Supercell Games. Skills: Slovak-speaking Player Support. Respond to player inquiries in Slovak via chat, email, and social media channels. Gather player feedback and share insights with relevant teams to help improve game features and support services”

What You'll Achieve.

ensuring a smooth and enjoyable gaming experience; player satisfaction and community engagement

Industry & Context.

Tech / AI / Software
Problems you'll solve

Investigate, troubleshoot, and resolve player issues

Eligibility Requirements

Financial support during relocation (e. g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

What They're Looking For.

Must Have

Fluency in Slovak and English, both written and verbal, Eligibility and willingness to relocate to Sofia, Bulgaria

What You'll Do.

Respond to player inquiries in Slovak via chat

and social media channels

Gather player feedback and share insights with relevant teams to help improve game features and support services

Maintain detailed and accurate records of player interactions and support requests

Contribute to the creation and updating of support documentation and knowledge base articles

How You'll Work.

Team & Collaboration

Collaborate with cross-functional teams to enhance support workflows and overall player experience

Communication Scope

Excellent communication skills, both written and verbal

Free ATS check

Applying for this Slovak-Speaking Player Support for Supercell Games in Sofia, Bulgaria role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Supercell Games?

Real rants from real employees. Read before you apply.

Read Company Rants →