Mercier Consultancy Group
Travel and Hospitality
SlovakSpeakingCustomerSupportForBooking.com-PaidRelocationToAthens
Neural analysis suggests this role is
optimal for Entry candidates.
“Slovak Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Provide customer support to Slovak-speaking customers. Assist customers with booking inquiries”
What You'll Achieve.
Ensure customer satisfaction
Industry & Context.
Paid relocation to Athens, Greece
What They're Looking For.
Must Have
Fluency in Slovak, Willingness to learn, Communication skills, Problem-solving skills, Flexibility to relocate to Athens, Greece, Attention to detail, Organizational abilities
Nice to Have
Proficiency in English
What You'll Do.
Provide customer support to Slovak-speaking customers, Assist customers with booking inquiries, Assist customers with cancellations, Assist customers with modifications, Assist customers with travel-related questions, Handle complaints, Resolve issues efficiently, Maintain accurate records of interactions, Maintain accurate records of transactions, Collaborate with internal teams, Stay updated with Booking.
com’s products, Stay updated with Booking.
com’s policies, Stay updated with Booking.
com’s procedures.
How You'll Work.
Team & Collaboration
Internal teams
Full Job Description
Mercier Consultancy is excited to offer a unique opportunity for Slovak Speaking Customer Support Representatives to join the team supporting Booking.com, with paid relocation to Athens, Greece. If you are fluent in Slovak and passionate about delivering outstanding customer service in the travel and hospitality sector, this is the perfect role for you. This position offers the chance to work in a vibrant city while contributing to one of the world's leading online travel platforms. ### Key Responsibilities * Provide customer support to Slovak-speaking customers of Booking.com via phone, email, and chat. * Assist customers with booking inquiries, cancellations, modifications, and other travel-related questions. * Handle complaints and resolve issues efficiently to ensure customer satisfaction. * Maintain accurate records of all interactions and transactions. * Collaborate with various internal teams to provide a seamless customer experience. * Stay updated with Booking.com’s products, policies, and procedures. **Requirements** * Fluency in Slovak (both written and spoken); proficiency in English is an advantage. * No experience needed, but willingness to learn! * Strong communication and problem-solving skills. * Flexibility to relocate and work in Athens, Greece. * Positive attitude and willingness to learn and adapt. * Attention to detail and excellent organizational abilities. **Benefits** * Competitive Monthly Salary * Fully Paid Relocation Package * Fully paid training * Airport Pick-Up * 2 Extra Salaries Per Year * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And many other benefits!
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