Palisades Tahoe Resort, LLC
SkiTeamAdministrator
“Ski Team Administrator at Palisades Tahoe Resort, LLC. Skills: Administrative Support, Operational Support, Roster Management, Financial Coordination. Provide administrative and operational support. Track deadlines and ensure timely completion”
Industry & Context.
resolve issues independently; support process improvements
On-site availability required, including weekends and holidays during the winter season (October–May), Must be capable of walking or standing 10-20% or more of a normal 8-hour work shift., Must be capable of occasionally carrying, lifting, pushing or pulling up to 50 lbs., Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow., Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions, and the ability to adjust focus., Frequently exposed to outside weather conditions., Frequently exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.
What They're Looking For.
Must Have
1–3 years of administrative or operational experience, Proficiency in Microsoft Office Suite: expertise required in Excel, Outlook, MS Teams (web & desktop-based), PowerPoint, Word. Or equivalent to Google Suite., Telephone and Voicemail Management: Ability to manage phone/voicemail systems effectively., Communication Skills: Effective oral and written communication, both internally and externally., Guest Service: Provide top-quality guest service to families in a friendly and positive manner., Safety Awareness: sense of athlete/coach safety., Organizational Skills: Highly organized, detail-oriented, and able to manage multiple priorities and large volumes of information across email, phone, messaging, and alerts., Initiative & Problem Solving: Self-motivated and forward-thinking, with the ability to anticipate needs, resolve issues independently, and support process improvements., Availability & Reliability: On-site availability required, including weekends and holidays during the winter season (October–May); consistently punctual and dependable.
Nice to Have
competitive skiing or snowboarding experience preferred, Understanding U-System and FIS training and race schedules (regional, national, and international from Far West to FIS); including athlete development and progression pathways., Travel and expense management, team management solutions/CRM solutions, accounting familiarity with Inntopia and RTP but not required, Skiing or snowboarding experience, College degree preferred in business operations, project management, or a related field
What You'll Do.
Provide administrative and operational support
Track deadlines and ensure timely completion
Manage incoming calls
Create and distribute communications
Maintain organized digital filing systems
Maintain accurate rosters
Manage registration and rostering processes
Support athlete onboarding
Ensure athlete payments are resolve discrepancies
Maintain trip financials
Manage Inntopia billing
Oversee expense management
Process reimbursements
Support gear purchasing
Coordinate travel logistics
Maintain vendor relationships
Support planning and execution of camps
Assist with scheduling
Assist coaches with team systems
Serve as a liaison across teams
Support weekly safety meetings
Assist with incident response
How You'll Work.
Team & Collaboration
Collaborate daily with Department Manager, Head Coaches, and Admin/Ops peers; Serve as a liaison across teams, administrative staff, mountain operations, and resort departments.
Communication Scope
Effective oral and written communication; Create and distribute communications, alerts, and updates; Family communication
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