SiteTechnologyTechnician(230Day)

Job Title: Site Technology Technician Position Function: Reports to the Building Principal. Exhibits exceptional knowledge and skills in computer repair, networking and troubleshooting. Works with the Site Technology Specialist (STS) to ensure that technology positively impacts student achievement through curriculum integration and staff development. Models effective, efficient, legal and ethical use of technology throughout the building. Assists the STS in maintaining the technology hardware/software and network infrastructure within the site, and provides level one technical support for staff and students. The Site Technology Technician has the ability to carry out assignments and perform work of excellent quality with a minimum of supervision. Essential Performance Responsibilities: Works under the supervision of the Site Technology Specialist (STS). Displays a high skill level and technical expertise relating to computer technology, networking and other functions of the assignment. Conducts in-service training activities for building personnel regarding the proper use and maintenance of computer equipment and software. Meets specified deadlines and confers with STS to assure the satisfactory execution and completion of a specific job. Works cooperatively with others in order to maintain a harmonious and efficient operation. Coordinates with STS and district support organizations on technology issues for the site: Determines with the STS priority Tracks backlog of requests Escalates problems as necessary Performs workstation hardware/software setup and maintenance to include: Hardware upgrades and installs OS installs and updates Software installs and updates Repair of hardware components, working with the STS for the appropriate warranty replacement work Serves as a resource for troubleshooting technology systems issues (hardware, software, network). Demonstrates understanding of site network topology. Performs network administration: Assists the STS as necessar