Amentum
SiteSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Site Supervisor at Amentum. Supervises staff. Supervises day-to-day duties of the ASC”
What You'll Achieve.
maximize the ASC’s designated capacity
Industry & Context.
standing or walking 70% to 75% of each shift, repetitive motions while performing all assigned duties, Must be able to obtain and maintain facility credentials/authorization, US Citizenship is required for facility credentials/authorization
What They're Looking For.
Must Have
High School Diploma or equivalent, Must be able to obtain and maintain facility credentials/authorization, US Citizenship is required for facility credentials/authorization, 2-3 years of relevant experience such as customer service, administrative support or call center, at least 1 year of experience in a supervisory role or a minimum of 1 year experience at an Applicant Support Center, Able to perform all reception and administrative duties of the Receptionist, Must successfully complete all required training upon being hired
Nice to Have
Valid Driver’s License
What You'll Do.
Supervises day-to-day duties of the ASC
Oversees and monitors all Biometrics capture
and Biometrics processes
Manages staff scheduling
Prepares and submits timely and accurate reports
Conducts training for all new ASC personnel
motivation and career development assistance
Ensures adherence to company and Program workplace policies
Maintains close coordination with the Regional Managers and Operations Coordinator
Maintains a professional and cooperative relationship with the USCIS Manager
Performs IDP duties if assigned
Performs Biometrics Technician
and IDP functions as needed
Maintains the necessary supply levels and manages supply costs
Maintains all documents and records
Submits timely recruiting and employment documents
Performs other related duties as assigned or requested
How You'll Work.
Team & Collaboration
Maintains close coordination with the Regional Managers and Operations Coordinator; Maintains a professional and cooperative relationship with the USCIS Manager and all other USCIS personnel
Full Job Description
We have an exciting opportunity for a Site Supervisor in Site Supervisor in Casper, WY! This office is a mobile office and only operational a few days per month. This is not a regular full time or part time position. The Site Supervisor is responsible for the overall operational aspects of an assigned Applicant Support Center (ASC) location. **Responsibilities** * Supervises staff consisting of Biometrics Technician(s) (BT), Receptionist and/or Tiger Team BTs, if assigned. * Reports directly to Regional and/or Deputy Regional Manager. * Supervises the day-to-day duties of the ASC, including administration, property control, logistics, facility maintenance, safety, security, customer service, daily production and staffing as required by the contract. * Oversees and monitors all Biometrics capture, IDP, and Biometrics processes by observation and/or participation. * Manages staff scheduling to maximize the ASC’s designated capacity. * Prepares and submits timely and accurate reports to the PMO. This includes the Weekly Production Report and Customer Service Reporting (Management Control System), employee timesheets, training records and evaluations, quarterly inventory of Government Furnished Property (GFP), Application Support Center Incident Reports (AIR), and other documents as may be necessary or requested. * Conducts training for all new ASC personnel using the Standard Operating Procedure (SOP) and other training tools and documentation. * Provides leadership, guidance, motivation and career development assistance to ASC employees. * Ensures adherence to company and Program workplace policies. Utilizes an Employee Contact Record to conduct periodic counseling and coordinates with Regional Management and PMO HR on resolution of personnel behavior or performance issues. * Maintains close coordination with the Regional Managers and Operations Coordinator. * Maintains a professional and cooperative relationship with the USCIS Manager and all other USCIS personnel. *
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