Western Digital

Facilities Services

SiteServicesSpecialist

$65–95k ~AI est. Pasir Gudang, Johor, Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for executive candidates.

The Brief

“Site Services Specialist at Western Digital. Skills: Integrated Facilities Management, Vendor management, Service governance, Continuous improvement. Oversee IFM services. Coordinate IFM vendors”

Industry & Context.

Facilities Services
Problems you'll solve

Analytical skills; Problem-solving skills

Eligibility Requirements

24/7 standby support, Lead response and recovery during major site incidents

What They're Looking For.

Must Have

Bachelor's Degree in Science & Technology, Bachelor's Degree in Facilities Management, Bachelor's Degree in Hospitality Management

Nice to Have

Food Handling/Food Safety Certificate, Facilities Management training, Safety-related training

What You'll Do.

Coordinate IFM vendors

Ensure SLA compliance

Ensure service quality

Conduct performance reviews

Implement improvement actions

Oversee cafeteria operations

Oversee hygiene standards

Oversee service standards

Conduct routine inspections

Maintain cafeteria equipment

Manage beverage supply

Oversee building maintenance

Oversee janitorial services

Oversee landscape maintenance

Oversee cafeteria systems

Ensure preventive maintenance execution

Ensure corrective maintenance execution

Maintain housekeeping standards

Maintain hygiene standards

Maintain site cleanliness

Manage service contracts

Manage purchase orders

Manage vendor performance

Coordinate maintenance execution

Follow up on services

Ensure IMS compliance

Ensure RBA compliance

Ensure food safety compliance

Ensure environmental compliance

Ensure EHS standards compliance

Support sustainability initiatives

Facilitate cafeteria committee meetings

Track committee actions

Provide service performance reports

Provide incident reports

Coordinate with internal stakeholders

Provide 24/7 standby support

Lead response during incidents

Lead recovery during incidents

Ensure continuity of employee services

Identify service gaps

Drive corrective actions with vendors

Drive preventive actions with vendors

Improve employee service experience

How You'll Work.

Team & Collaboration

Coordinate with Facility Manager; Coordinate with contractors; Coordinate with internal stakeholders

Communication Scope

Written communication; Spoken communication

Full Job Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. The Site Services role is responsible for oversee and coordinate end-to-end Integrated Facilities Management (IFM) services, including cafeteria operations, employee transportation, cleaning and housekeeping, landscaping, pest control, waste management, and other soft services, ensuring service delivery meets contractual, safety, and operational standards. The role acts as the single point of coordination for all outsourced IFM and service providers. While day-to-day execution is carried out by vendors, this position focuses on service governance, performance monitoring, cost control, compliance assurance, and continuous improvement in alignment with contractual SLAs, regulatory requirements, safety standards, and company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Coordinate all IFM vendors and ensure SLA compliance and service quality. * Conduct regular performance reviews, audits

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