Company
Construction
SiteServiceSupervisor
Neural analysis suggests this role is
optimal for entry candidates.
“Site Service Supervisor. Skills: team management, Excel. The Site Service Supervisor will effectively manage department resources, liaise with clients, and drive continuous improvement in operational efficiencies and client deliverables. This role ensures adherence to Health and Safety, Quality, Technical, and commercial standards, manages the site diary, and undertakes operational tasks and reporting as per ISO 17025. Additionally, the supervisor will develop and mentor the Site Services team, ”
What You'll Achieve.
Continuous improvement of operational efficiencies and client deliverables including turnaround times. Ensure client deadlines are kept at all times. Provide commercial and operational KPIs to Line manager.
Industry & Context.
continuous improvement
Appetite for the role and acceptance of the challenge. Sound and demonstrable technical knowledge. Team management experience. knowledge of the construction industry from contracting or materials testing background. Knowledge of working with UKAS systems. Highly client focused individual with the ability to set and achieve results. Good written and verbal communication skills. Self-motivated and reliable.
What They're Looking For.
Must Have
Experience in a customer facing role. Close attention to detail and understanding of operating within a quality system. Good IT Skills (Microsoft Office base, in particular Excel and Word). Team Player. Punctual with excellent time-keeping. prioritising and organisational skills. Positive attitude towards changes. Adaptability to use various in-house systems and follow procedures. Full UK Driving Licence. Experience of working in challenging physical environments.
What You'll Do.
The Site Service Supervisor will effectively manage department resources, liaise with clients, and drive continuous improvement in operational efficiencies and client deliverables.
This role ensures adherence to Health and Safety, Quality, Technical, and commercial standards, manages the site diary, and undertakes operational tasks and reporting as per ISO 17025.
Additionally, the supervisor will develop and mentor the Site Services team, provide leadership, and implement operational policies and procedures while ensuring compliance with legal and regulatory requirements.
How You'll Work.
Team & Collaboration
Supports working communication with the management team and communicates with clients and staff daily. Fosters a positive and friendly environment, being approachable to other staff.
Communication Scope
written and verbal communication; client communication
Full Job Description
Main Duties, Responsibilities and Authorities * Effective management of department resources * To liaise with clients * Continuous improvement of operational efficiencies and client deliverables including turnaround times * Ensure the maintenance of the Health and Safety, Quality, Technical and commercial standards * Manage site diary alongside others within the operational team. * Undertake operational tasks. * Undertake checking and reporting as per ISO 17025 * Follow procedures as per the quality manual. * Develop and mentor the Site Services team. * Provide inspired leadership for the organization. * Develop, implement and review operational policies and procedures. * Help promote a company culture that encourages top performance and high morale. * Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. * Support working communication with the management team. Key Tasks * Drive site services in Northampton and at possible future locations with responsibility for equipment, staff training through to successful UKAS accreditation * Training and development of staff both in the laboratory and site technicians across the region * Assisting IT in the Development of reporting formats * Ensure client deadlines are kept at all times * Provide commercial and operational KPIs to Line manager * Communication with clients and staff daily * Positive and friendly, be approachable to other staff * Maintenance of high level of competence for Staff and control staff turnover Job Holder Profile * Appetite for the role and acceptance of the challenge. * Sound and demonstrable technical knowledge * Team management experience * Strong knowledge of the construction industry from contracting or materials testing background * Knowledge of working with UKAS systems * Highly client focused individual with the ability to set and achieve results * Good written and verbal communication skills * Self-motivated and reliable ## Requirements * Exper
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