SiteServiceSupervisor

Main Duties, Responsibilities and Authorities * Effective management of department resources * To liaise with clients * Continuous improvement of operational efficiencies and client deliverables including turnaround times * Ensure the maintenance of the Health and Safety, Quality, Technical and commercial standards * Manage site diary alongside others within the operational team. * Undertake operational tasks. * Undertake checking and reporting as per ISO 17025 * Follow procedures as per the quality manual. * Develop and mentor the Site Services team. * Provide inspired leadership for the organization. * Develop, implement and review operational policies and procedures. * Help promote a company culture that encourages top performance and high morale. * Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. * Support working communication with the management team. Key Tasks * Drive site services in Northampton and at possible future locations with responsibility for equipment, staff training through to successful UKAS accreditation * Training and development of staff both in the laboratory and site technicians across the region * Assisting IT in the Development of reporting formats * Ensure client deadlines are kept at all times * Provide commercial and operational KPIs to Line manager * Communication with clients and staff daily * Positive and friendly, be approachable to other staff * Maintenance of high level of competence for Staff and control staff turnover Job Holder Profile * Appetite for the role and acceptance of the challenge. * Sound and demonstrable technical knowledge * Team management experience * Strong knowledge of the construction industry from contracting or materials testing background * Knowledge of working with UKAS systems * Highly client focused individual with the ability to set and achieve results * Good written and verbal communication skills * Self-motivated and reliable ## Requirements * Exper