Company
Logistics
SiteServiceAdministrator
“Site Service Administrator. Skills: Client communication, Scheduling, Reporting. Action client communications. Manage client communications”
What You'll Achieve.
Timely distribution to clients; Timely scheduling of work
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
Prioritisation skills, Organisational skills, Impeccable written communication, Impeccable verbal communication, Excellent telephone manner, Excellent customer services skills, Experience in customer facing role, Positive attitude towards change, Close attention to detail, Adaptable approach to work, Flexible approach to work, Good IT skills, Accurate data entry skills, Highly numerate, Adaptability to use in-house systems
What You'll Do.
Action client communications
Manage client communications
Respond to client communications
Prepare reports daily
Chase sub-contracted work
Provide first point of contact
Resolve client queries
Manage internal resources
Liaise with Laboratory teams
Deliver customer projects
Build client relationships
Maintain client relationships
Build stakeholder relationships
Maintain stakeholder relationships
How You'll Work.
Team & Collaboration
Sample reception teams; Laboratory teams; Internal stakeholders
Communication Scope
Written communication; Verbal communication; Telephone manner
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