JLL
SiteSecurityManager-CriticalEnvironments
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“Site Security Manager - Critical Environments at JLL. Skills: Physical security operations, Guard force management, Customer security stakeholders, Incident response. Lead physical security operations. Translate security requirements into operational reality”
What You'll Achieve.
Ensure every SLA is met; Ensure every control is met; Ensure every obligation is met; Incident notification within 4-hour SLA; Formal written incident reports within 72 hours
Industry & Context.
Troubleshooting operational problems; Troubleshooting basic security equipment
On-call availability, Physical demands
What They're Looking For.
Must Have
5 years security operations management, Experience managing contracted guard force vendors, Experience operating security programs in dynamic environments, Track record of building and managing customer-facing security programs, Proficiency with security reporting tools, Proficiency with ticketing platforms, Proficiency with standard productivity software, Working knowledge of access control systems, Working knowledge of CCTV/VMS platforms, Ability to physically stand, walk, climb stairs and ladders, Capability to lift and/or move up to 25 pounds, Capability to walk extended distances, Capability to respond rapidly to incidents on foot
Nice to Have
Organizational skills, Time management skills, Prioritization skills, Ability to operate calmly under operational pressure, Ability to manage competing priorities, Excellent communication abilities, Excellent presentation abilities, Comfortable presenting to executive leadership, Comfortable presenting to customer stakeholders, Solid troubleshooting skills for operational problems, Solid troubleshooting skills for basic security equipment, Detail-oriented, Capability to manage multiple workstreams simultaneously, Initiative-driven, Results-focused, Accountable, Interpersonal skills, Ability to build trust with customers, Ability to build trust with vendors, Ability to build trust with direct reports
What You'll Do.
Lead physical security operations
Translate security requirements into operational reality
and obligations are met
Manage contracted guard force vendor relationship
Set performance expectations for guard force
Set KPIs for guard force
Set quality standards for guard force
Conduct routine post inspections
Conduct shift observations
Serve as primary on-site point of contact for
Lead security walkthroughs
Lead joint operational reviews
Prepare Monthly Business Review content
Prepare Quarterly Business Review content
Oversee visitor management process
Conduct access reviews
Ensure access provisioning meets contractual SLAs
Lead on-site response coordination for security incidents
Lead on-site response coordination for emergencies
Ensure incident notification within contractual SLA
Deliver formal written incident reports
Develop site-specific Standard Operating Procedures
Implement site-specific Standard Operating Procedures
Continuously improve site-specific SOPs
Partner with Security Systems team on system design
Partner with Security Systems team on deployment
Partner with Security Systems team on commissioning
Oversee operational use of access control
Oversee operational use of CCTV/VMS
Oversee operational use of visitor management
Oversee operational use of SOC platforms
How You'll Work.
Team & Collaboration
Partnering with Site Operations Director; Partnering with Security Technology team; Partnering with Compliance & Audit team; Partnering with customer security stakeholders
Communication Scope
Presenting to executive leadership; Presenting to customer stakeholders
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **We support your move!** Relocation financial assistance provided to eligible candidates relocating to Colorado City, TX - subject to company terms. **What this job involves:** The Site Security Manager is the on-site leader of the physical security program at Barber Lake, reporting to the Director of Physical Security Operations. This hands-on leadership role owns the development, execution, and oversight of all site security operations—24/7/365—from guard force coordination and SOP enforcement to compliance with lease and customer contractual requirements. You will serve as the primary on-site point of contact for the customer's security organization, manage the contracted guard force vendor through the Guard Force Account Manager, and ensure every operational element—visitor processing, government official protocol, incident response—is executed in full alignment with lease obligations and Cipher Digital security standards. This role requires daily movement across the site, partnering with the Site Operations Director, Security Technology team, Compliance & Audit team, and customer security stakeholders to solve problems and ensure nothing falls through the cracks. ## **What your day-to-day will look like:** * Lead all on-site physical security operations, translating lease and customer contractual security requirements into operational reality while ensuring every SLA, control, and obligation is met * Man
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