SiteReliability/InfrastructureEngineer

THE COMPANY MEDAL Medal is the world’s largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and relive their best moments. Every year, our players record billions of clips, each representing a unique, action-packed highlight. We’re building the next generation of gaming communities: social, monetized, and creator-powered. Our mission is to design products that make sharing, discovering, and connecting around gaming moments seamless and fun. We raised a seed round of $133M from General Catalyst and Khosla to discover the next generation of intelligence. THE ROLE Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. We're looking for an SRE who cares deeply about reliability and scalability. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups. You've been in the room when things broke at 2am, you've scaled databases under pressure, and you know the difference between a durable fix and a patch that buys you a week. KEY RESPONSIBILITIES - Own reliability across our GCP infrastructure: Kubernetes clusters, managed services, and data pipelines, driving measurable improvements to availability and latency - Lead incident response end-to-end: on-call rotations, runbooks, postmortems, and the follow-through that makes sure the same thing doesn't happen twice - Architect and execute database scaling strategies (sharding, replication, query optimization, and capacity planning) across MySQL and Postgres at meaningful scale - Partner with product engineering to translate feature requirements into infrastructure designs that hold up as we grow - Manage and evolve our Terraform-managed GCP environ