EarnIn
SiteReliabilityEngineerII
Neural analysis suggests this role is
optimal for Mid candidates.
“Site Reliability Engineer II at EarnIn. Skills: Site Reliability Engineering, Observability, Incident Management, Infrastructure as Code, AI in SRE. Design systems with resilience, graceful degradation, and capacity in mind. Define and measure SLOs and SLIs”
What You'll Achieve.
make deployments feel boring in the best possible way; systems are highly available, easy to debug, and a joy to work on; the only good 2 a. m. alert is the one that never fires in the first place; keeping SLAs and MTTR in mind at all times; growing your scope and impact over time; on-call actually gets quieter over time; make it much harder for the same problem to happen again
Industry & Context.
turn a wall of logs and a few graphs into a clear hypothesis; tackled production incidents, learned the lessons, and know how to turn those lessons into concrete, technical, and process changes
2 days a week required in the office, opportunities to collaborate with and travel to our Palo Alto HQ and Bangkok Site, on-call
What They're Looking For.
Must Have
3+ years of experience in an SRE or Software Engineering role, Hands-on coding experience in any two programming languages, Experience successfully managing production environments, A belief that observability is critically important to run highly available and performant services, Experience using SLOs, SLIs, and KPIs to guide decisions, prioritize work, and explain tradeoffs, Read part of, or all of, the SRE book and contextualize it for different engineering teams and cultures, Proficiency experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT, or similar tools) or prompt engineering as part of your software development workflow, Demonstrated experience building or meaningfully contributing to agentic AI workflows: runbook automation, AI-assisted alert triage, LLM-driven postmortem generation, or similar, You know how to validate what AI produces before it touches production, Hands-on experience shepherding services from design to production, through incident learnings, and into a state where on-call actually gets quieter over time, Tackled production incidents, learned the lessons, and know how to turn those lessons into concrete, technical, and process changes
Nice to Have
Interest in mentoring peers and a belief in the investment of people as one of the highest leverage ways to improve reliability and reduce toil
What You'll Do.
Design systems with resilience
Define and measure SLOs and SLIs
APM) together with CloudWatch to build signal-heavy
noise-light observability
Configure alerting and routing that reach engineers through incident.io
Continuously improve our incident lifecycle
Combine solid software fundamentals with reliability thinking
Plan and execute on reliability and operability initiatives for the team
validate what it produces
and push its limits responsibly
How You'll Work.
Team & Collaboration
work closely with all teams; share responsibility for rapidly delivering production-ready features; communicate tradeoffs clearly to the engineers and teams around you; work with both technical and non-technical teams throughout our organization; contextualize the SRE book for different engineering teams and cultures; mentoring peers
Communication Scope
explain SLOs and error budgets in plain language
Full Job Description
About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. POSITON SUMMARY We have a real passion for delivering the best product experience for our community members. We work closely with all teams and share responsibility for rapidly delivering production-ready features to our community. We build or contribute to infrastructure, reliability tooling, and practices that help teams ship quickly and safely. We think a lot about things like good alert hygiene, friendly runbooks, clear SLOs, and how to make deployments feel boring in the best possible way. As an SRE, you are a well-rounded practitioner in designing, observing, and operating our systems in production. Rather than following established playbooks, you are starting to write them. You work with confidence across observability tooling, incident response, and infrastructure-as-code, and you know how to communicate tradeoffs clearly to the engineers and teams around you. This position will be hybrid, based in our Bengaluru office, with 2 days a week required in the office, as part of our expanding site. EarnIn provides excellent employee benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to collaborate with and travel to our Palo Alto HQ and Bangkok Site. Our salary range
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