SiteReliabilityEngineer(GKE)

**Role Overview** We are seeking a hands-on**** Site Reliability Engineer to join our team. You will bridge the gap between software development and infrastructure operations, treating operational challenges as engineering problems. By leveraging automation, designing resilient distributed systems, and championing observability, you will ensure that our customers can secure and manage their access control systems without friction or failure. **Key Responsibilities** * **Infrastructure & Automation:** Design, build, and maintain scalable, secure multi-tenant cloud infrastructure using Infrastructure as Code (IaC) principles. * **Uptime & Reliability:** Own the availability, latency, performance, and capacity planning of the [pdk.io](http://pdk.io/) platform and its supporting backend microservices. * **Observability:** Develop and manage robust monitoring, logging, and alerting systems to gain deep visibility into cloud infrastructure, API health, and IoT endpoint performance. * **Incident Response:** Participate in a collaborative on-call rotation. Lead rapid incident response mitigation and drive rigorous, blameless post-mortems to ensure long-term system resilience. * **CI/CD Pipeline Management:** Optimize and secure automated deployment pipelines to enable developers to ship code to production safely and efficiently. * **Cross-Functional Collaboration:** Partner closely with backend developers and hardware engineering teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets. * Contribute to technical documentation and knowledge sharing **Tooling** * CI automation with GitHub Actions and Argo Workflows * IaC with OpenTofu & Terragrunt at the core * GitOps continuous delivery using ArgoCD * Observability stack powered by Prometheus and Grafana **Required Qualifications** * Bachelor’s or Master’s degree in Computer Science, Information Systems, or related fields or equivalent experience * 3+ years of experience in a