SiteReliabilityEngineer

Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are looking for a new Site Reliability Engineer in India to join our growing IT Team. This individual will report into our Director of IT and ensure the scalability, reliability, and performance of our infrastructure and applications with a focus on automation, monitoring, and incident response. If you enjoy bridging software engineering with IT operations, we’d love to hear from you!  Role Type: Full-Time Location: Remote from India Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a. m. to 5:00 p. m. U. S. Eastern Time to ensure effective collaboration Base Salary: $29,000 – $36,000 USD per year Responsibilities: High-level proficiency of written and verbal communication in English Design, build, and maintain scalable, reliable systems on GCP (Compute Engine, GKE, Cloud Storage, Cloud SQL) Develop automation for infrastructure provisioning using Terraform, Ansible, or Deployment Manager Build and maintain observability platforms (monitoring, logging, tracing) using tools such as Stackdriver (Cloud Monitoring), Prometheus, or Grafana Manage incident response, conduct postmortems, and implement improvements to reduce recurrence Partner with DevOps and engineering teams to enhance CI/CD pipelines for resilient deployments Define and monitor SLAs, SLOs, and SLIs to ensure application availability and performance Implement disaster