Arbor Education
Education Technology
SiteReliabilityEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Site Reliability Engineer at Arbor Education. Skills: Site Reliability Engineering, Performance monitoring and analysis, Capacity planning, Infrastructure as Code, Observability. Proactively monitor and analyse platform performance. Ensure world-class resilience and performance across the platform”
What You'll Achieve.
Ensure world-class resilience and performance across the platform; Ensure rapid resolution and minimising downtime
Industry & Context.
Troubleshooting of incidents; Identify root cause and corrective actions
Unable to provide visa sponsorship at this time
What They're Looking For.
Must Have
Experience in performance monitoring and analysis, Capacity planning experience, Scripting and automation skills, with experience in relevant technologies, Experience with Infrastructure as Code, in particular, Terraform, Understanding of relational database technologies and their cloud versions (e. g. AWS Aurora), Experience with messaging and distributed asynchronous workloads, Experience with nginx or similar technologies, Familiarity with SRE processes, Aware of DevOps principles like the 3 ways and 5 ideals
Nice to Have
Experience with other database technologies and cloud platforms, Past experience with Enterprise solutions running at scale, Familiarity with Kanban and Agile development processes, Experience with containerisation, for example Docker, Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design and Test-Driven Development
What You'll Do.
Proactively monitor and analyse platform performance
Ensure world-class resilience and performance across the platform
Advise on all aspects of site reliability including availability
observability and capacity planning
Continually improve observability through monitoring and alerting
Ensure the service is highly available and resilient
Champion best practices in design for high availability
Devise runbooks and run game sessions to test our DR plan
Conduct assessments of capacity and plan for scaling to meet current and future business needs
Strategize and implement scalable solutions
Ensure a good level of service is provided for our customers and embed SRE practices
Key player in the response and troubleshooting of incidents
ensuring rapid resolution and minimising downtime
Participate in blameless postmortems to identify root cause and corrective actions
Develop and maintain playbooks and documentation
How You'll Work.
Team & Collaboration
Collaborate with engineering teams to address performance bottlenecks and ensure scalability; Assist engineering teams with implementing and reviewing SLOs; Work with other teams to ensure it is effective and provides full coverage; Work closely with the Head of Platform Engineering and Head of SRE to strategize and implement scalable solutions; Work closely with the Platform team, feature teams and, 2nd line support and other stakeholders to ensure a good level of service is provided for our customers and embed SRE practices
Full Job Description
**Location:** Remote **Salary:** £60,000 - £70,000 ### About us At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. ### About the role We are looking for an enthusiastic and proactive Site Reliability Engineer to join our SRE team and help us ensure we provide world-class resilience and performance across the platform. The remit and focus of the role is to advise on all aspects of site reliability including availability, scalability, observability and capacity planning. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re an energetic and a collaborative Site Reliability Engineer, this is the role for you. ** Core responsibilities** * Proactively monitor and analyse platform performance. * Collaborate with engineering teams to address performance bottlenecks and ensure scalability. * Assist engineering teams with implementing and reviewing SLOs * Continually improve observability through monitoring and alerting, and dashboards, using tools such as DataDog or Prometheus for example. * Work with other teams to ensure it is effective and provides full coverage. * Ensure the service is highly available and resilient * Champion best pract
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