OSEA

Consumer Goods

SiteMerchandising&OperationsManager

$85–110k Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Site Merchandising & Operations Manager at OSEA. Skills: Site operations, Digital merchandising, Shopify management. Create discount codes. Manage discount codes”

What You'll Achieve.

Drive conversion; Support average order value; Support product discovery; Improve search relevance; Minimize zero-result experiences; Improve search engine visibility; Drive organic traffic

Industry & Context.

Consumer Goods
Problems you'll solve

Identify trends; Translate data into recommendations; Troubleshooting issues

Eligibility Requirements

Must reside in the United States

What They're Looking For.

Must Have

3–5 years of experience in ecommerce, 3–5 years of experience in site merchandising, 3–5 years of experience in digital operations, Hands-on Shopify expertise, Must reside in the United States

Nice to Have

Beauty or wellness industry experience, Familiarity with Shopify Flows, Familiarity with back-end product management, Experience with A/B testing, Experience with personalization, Experience with heatmapping, Experience with site analytics tools, Experience with Google Analytics, Experience with Hotjar

What You'll Do.

Create discount codes

Manage discount codes

Create product configurations

Manage product configurations

Own on-site inventory data

Coordinate with relevant teams

Address discrepancies

Maintain Shopify Flows

Streamline operations

Partner with Customer Experience team

Escalate to developers

Escalate to external partners

Manage third-party app relationships

Serve as primary point of contact for vendors

Oversee tool performance

Maintain site merchandising calendar

Execute site merchandising calendar

Align to product launches

Align to seasonal campaigns

Ensure on-site presentation reflects key moments

Deliver on-site presentation on time

Deliver on-site presentation on brand

Manage product ranking

Manage product presentation

Support key campaign initiatives

Configure cross-sell logic

Optimize cross-sell logic

Configure upsell logic

Optimize upsell logic

Support average order value

Support product discovery

Curate product recommendation placements

Refine product recommendation placements

Create personalized shopping experience

Create intuitive shopping experience

Own search results optimization

Improve search relevance

Surface right products

Minimize zero-result experiences

Optimize site metadata

Optimize site content

Improve search engine visibility

Drive organic traffic

Maintain top navigation

Refine top navigation

Reflect current assortment

Reflect current campaigns

Reflect customer needs

Own site behavior reporting

Deliver regular analysis

Make recommendations on site enhancements

Make recommendations on A/B testing opportunities

Partner with growth marketing team

Optimize key pages for paid traffic

Collaborate with product marketing team

Support new site features

Support new collections

Support key collections

Support development of A/B testing strategies

Support execution of A/B testing strategies

Support development of site roadmaps

Support execution of site roadmaps

Support onsite content strategy

Brief new site assets

Support product launches

Support evergreen brand campaigns

How You'll Work.

Team & Collaboration

Cross-functional partners; Customer Experience team; Developers; External partners; Engineering teams; Growth marketing team; Product marketing team; Director of Ecommerce

Communication Scope

Written communication; Verbal communication

Process & Methodology

A/B testing strategies, Site roadmaps

Full Job Description

**About the company: ** OSEA was founded in 1996 with the mission of creating pure, results driven skincare and body care. Female founded and family operated, we are growing fast, and with gratitude! **About the role:** Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. We are seeking a highly organized, analytically minded Manager of Site Operations & Merchandising who sits at the intersection of site operations and digital merchandising. This role owns the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. The ideal candidate has 3–5 years of ecommerce experience, a passion for clean beauty, hands-on Shopify expertise, and thrives in a fast-paced, collaborative environment. This is a fully remote role. Must reside in the United States to be considered for this position. **Requirements** **Ecommerce Operations** * Create and manage discount codes, promotions, and product-level configurations in Shopify * Own product tagging and catalog management to ensure consistent, well-organized site architecture * Own on-site inventory data and coordinate with relevant teams to address discrepancies and communicate updates to relevant cross functional partners. * Build and maintain Shopify Flows to automate key tasks and streamline operations * Partner with the Customer Experience team to identify, triage, and resolve site bugs and functionality issues, escalating to developers and external partners as needed * Manage third-party app relationships and integrations, serving as the primary point of contact for vendors, overseeing tool performance, and troubleshooting issues in coordination with engineering and external partners as needed. **Site Merchandising** * Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns, ensuring on-site presentation reflects key moments and is delivered on time and on brand.

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