Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

SiteLeader,SSD

$135–183k Tukwila, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Site Leader, SSD at Amazon.com Services LLC. Skills: Operations management, People development, Budgetary management. Drive creation of quality initiatives. Drive creation of process change initiatives”

What You'll Achieve.

Meet operational objectives; Meet people development objectives; Meet budgetary objectives; Meet performance objectives; Build leadership bench strength

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Eligibility Requirements

Physical lifting, Walking, Standing, Bending, Stretching, Reaching, Construction/distribution environments, Noisy environments, Unlit environments, Unheated environments, Un-air-conditioned environments, Accessing all areas of building, Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Ascending gangways, Descending gangways

What They're Looking For.

Must Have

2+ years equivalent experience, 5+ years direct management experience, 3+ years performance metrics experience, 3+ years process improvement experience, 3+ years lean techniques experience, Experience with staffing lifecycle, Lift and move totes up to 49 pounds, Regular bending, lifting, stretching, Walking in the FC, Continual standing or walking 5 miles daily, Access all areas of building

Nice to Have

Experience in Engineering, Experience in Operations, Experience in Business Administration, Experience dealing with contingent workforce, Experience working in fast paced environments, Managing workload during stress

What You'll Do.

Drive creation of quality initiatives

Drive creation of process change initiatives

Drive creation of Lean initiatives

Ensure functional area meets business plan

Ensure FC meets business plan

Be responsible for safety

Be responsible for quality

Be responsible for performance

Be responsible for customer experience

Set requirements for Operations Managers

Clarify requirements for Operations Managers

Set expectations for Operations Managers

Clarify expectations for Operations Managers

Measure performance of Ops Managers

Provide feedback to Ops Managers

Hold Ops Managers accountable

Source ideas from Ops Managers

Nurture ideas from Ops Managers

Roll ideas into improvement plans

Ensure best practices are shared

Work closely with Finance

Work closely with Facilities

Work closely with Safety

Work closely with Sr. Operations Managers

Build support for projects

Secure support for projects

Build resources for projects

Secure resources for projects

Provide needed support for staff initiatives

Provide needed resources for staff initiatives

How You'll Work.

Team & Collaboration

Cross-functional teams; Support staff collaboration

Full Job Description

Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Key job responsibilities - Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. - Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. - Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. - Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: - Lift and move totes up to 49 pounds each - Regular bending, lifting, stretching and reaching both below the waist and above the head - Walking in the FC and around area with great frequency; facilities are over a quarter mile in length - Continual standing and/or walking an average of 5 miles daily - Ability to work in construction /distribution environments that may be noisy, unlit, unheated,

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