Amazon.com Services LLC

Logistics

SiteLeader,SSD

$149–201k San Leandro, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Site Leader, SSD at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Drive creation of quality initiatives. Drive creation of process change initiatives”

What You'll Achieve.

Meet and exceed business plan

Industry & Context.

Logistics
Eligibility Requirements

In-role training required, Lift and move totes up to 49 pounds, Regular bending, lifting, stretching, Walking in FC, Continual standing or walking 5 miles daily, Work in noisy environments, Work in unlit environments, Work in unheated environments, Work in non-air-conditioned environments, Access all areas of building, Ascend/descend ladders safely, Ascend/descend stairs safely, Ascend/descend gangways safely

What They're Looking For.

Must Have

Bachelor's degree or equivalent, Experience with performance metrics, Experience with process improvement, Experience with Lean techniques, Experience with full lifecycle of staffing, 7+ years direct management experience, Experience in manufacturing, production or distribution environment

Nice to Have

Bachelor's degree in Business Administration, Operations Management, or related field, Experience with Amazon FC operations, Experience with Six Sigma

What You'll Do.

Drive creation of quality initiatives

Drive creation of process change initiatives

Drive creation of Lean initiatives

Ensure functional area meets business plan

Ensure FC meets business plan

Manage operations safety

Manage operations quality

Manage operations performance

Manage customer experience

Set requirements for Operations Managers

Clarify expectations for Operations Managers

Measure Operations Manager performance

Provide feedback to Operations Managers

Hold Ops Managers accountable

Leverage Operations and Area Managers

Source ideas from managers

Nurture ideas from managers

Roll ideas into improvement plans

Ensure best practices are shared

Work closely with support staff

Build support for projects

Secure resources for projects

Provide support for staff initiatives

Secure resources for staff initiatives

How You'll Work.

Team & Collaboration

Cross-functional teams; Support staff collaboration

Process & Methodology

Process improvement, Lean initiatives

Full Job Description

This role is based at SSD-FC Operations site, SSJ2, in the San Leandro area. This position requires in-role training at an operating site which will be 6+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Key job responsibilities Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular b

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