Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
SiteLeader,NASC
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Site Leader, NASC at Amazon.com Services LLC. Skills: Operations management, People development, Budgetary management. Drive creation of quality initiatives. Drive process change initiatives”
What You'll Achieve.
Meet and exceed business plan
Industry & Context.
Lift and move totes up to 49 pounds, Regular bending, lifting, stretching, Walking in FC, Continual standing and/or walking, Ability to work in construction/distribution environments, Able to access all areas of building
What They're Looking For.
Must Have
Experience in Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations, Experience with the full staffing lifecycle, Work a flexible schedule/shift/work area, 7+ years direct management experience
Nice to Have
Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field, Experience leading large contingent workforce programs, Experience working in fast paced environments, Managing workload even during times of stress, or escalated activity, Experience hiring candidates, mentoring and developing employees in their careers
What You'll Do.
Drive creation of quality initiatives
Drive process change initiatives
Drive Lean initiatives
Enable functional area to meet business plan
Enable FC to meet business plan
Be responsible for safety
Be responsible for quality
Be responsible for performance
Be responsible for customer experience
Set requirements for Operations Managers
Set requirements for Area Managers
Clarify expectations for Operations Managers
Clarify expectations for Area Managers
Measure performance of Ops Managers
Provide feedback to Ops Managers
Hold Ops Managers accountable for performance
Hold Ops Managers accountable for department performance
Leverage Operations Managers
Leverage Area Managers
Roll ideas into creation of improvement plans
Ensure best practices are shared
Work closely with support staff
Build support for projects
Secure support for projects
Build resources for projects
Secure resources for projects
Provide needed support for staff initiatives
Provide needed resources for staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional coordination; Work with support staff; Build leadership bench strength
Full Job Description
Our Site Leader responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-cond
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