Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
SiteLeader
Neural analysis suggests this role is
optimal for Manager candidates.
“Site Leader at Amazon.com Services LLC. Skills: Operations management, People development, Process improvement. Drive creation of quality initiatives. Drive process change initiatives”
What You'll Achieve.
Meet and exceed business plan
Industry & Context.
Root cause analysis
Lift and move totes up to 49 pounds, Regular bending, lifting, stretching, Walking in the FC, Continual standing or walking 5 miles daily, Ability to work in construction/distribution environments, Able to access all areas of building
What They're Looking For.
Must Have
Bachelor's Degree, 2+ years Amazon experience, 7+ years direct management experience, Manufacturing experience, Production experience, Distribution environment experience, Performance metrics experience, Process improvement experience, Lean techniques experience, Full staffing lifecycle experience, Interviewing experience, Hiring experience, Performance management experience, Promotions experience, Termination experience, Lift and move totes up to 49 pounds, Regular bending, lifting, stretching, Walking in the FC, Continual standing or walking 5 miles daily, Ability to work in construction/distribution environments, Able to access all areas of building
Nice to Have
Degree in Engineering, Degree in Operations, MBA preferred, Experience with contingent workforce, Ability to handle changing priorities, Use good judgment in stressful situations, Interest in long-term career development
What You'll Do.
Drive creation of quality initiatives
Drive process change initiatives
Drive Lean initiatives
Ensure functional area meets business plan
Ensure FC meets business plan
Be responsible for safety
Be responsible for quality
Be responsible for performance
Be responsible for customer experience
Set requirements for Operations Managers
Clarify expectations for Operations Managers
Measure performance of Ops Managers
Provide feedback to Ops Managers
Hold Ops Managers accountable
Leverage Operations Managers
Nurture ideas from managers
Roll ideas into improvement plans
Ensure best practices are shared
Work closely with support staff
Build support for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
How You'll Work.
Team & Collaboration
Cross-functional teams; Support staff collaboration; HR collaboration; Finance collaboration; Facilities collaboration; Safety collaboration; IT collaboration; Sr. Operations Managers collaboration
Process & Methodology
Process improvement, Lean techniques
Full Job Description
Our Site Leaders are responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site.. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not ai
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