Jll
SiteLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Site Lead at Jll. Skills: Facility operations management, Client relationship management, Vendor management, Team supervision. Oversee day-to-day facility operations. Coordinate integrated facility management services”
What You'll Achieve.
Maintain operational uptime; Achieve contractual requirements; Meet performance targets; Meet KPI goals
Industry & Context.
Problem-solving ability; Analytical skills
Must be on-site five days a week, No visa sponsorship
What They're Looking For.
Must Have
Bachelor's degree or equivalent work experience, 5-7 years facility management experience, Working knowledge of building systems, Demonstrated experience managing facility operations, Coordinating service delivery teams
What You'll Do.
Oversee day-to-day facility operations
Coordinate integrated facility management services
Manage vendor performance
Monitor operational uptime targets
Respond promptly to facility issues
Implement cost savings initiatives
Drive energy reduction programs
Serve as primary on-site point of contact
Maintain client relationships
Ensure high satisfaction with services
Address client concerns proactively
Resolve issues efficiently
Participate in client meetings
Provide regular updates on performance
Collaborate with regional peers
Ensure consistent service delivery
Achieve contractual requirements
Meet performance targets
Ensure compliance with regulations
Maintain understanding of contract requirements
Ensure team adherence to SLAs
Support portfolio-wide initiatives
Support standard operating procedures
Supervise and develop team members
Provide performance feedback
Manage vendor relationships
Manage subcontractor relationships
Ensure quality services delivery
Maintain safety standards
Foster collaborative team environment
Promote one-team mentality
Participate in staff succession planning
Participate in talent development
Support site operational budget management
Contribute to budget targets
Contribute to cost control
Assist with tracking expenses
Identify operational efficiencies
Support fee collection
Support reimbursement collection
How You'll Work.
Team & Collaboration
Cross-functional peers; Service delivery functions; Subcontractors and vendors
Communication Scope
Verbal communication; Written communication; Present information clearly
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Position Overview** The Site Lead is responsible for managing and coordinating facility operations at designated site(s), serving as the primary on-site operational leader. This position ensures the effective delivery of integrated facility management services, maintains high client satisfaction, and drives operational excellence through oversight of building systems, vendor management, and service delivery teams. The Site Lead partners closely with clients and service providers to meet contract deliverables, maintain operational uptime, and implement continuous improvement initiatives. # **Key Responsibilities** **Operational Management** * Oversee day-to-day facility operations and service delivery at assigned site(s), ensuring all building systems function optimally and service standards are consistently met * Coordinate and manage integrated facility management services including maintenance, building operations, and vendor performance to ensure seamless service delivery * Monitor and maintain operational uptime targets and respond promptly to facility issues and service requests * Implement and drive cost savings initiatives and energy consumption reduction programs aligned with client objectives **Client & Relationship Management** * Serve as the primary on-site point of contact for client stakeholders, maintaining strong relationships and ensuring high satisfaction with services provided * Address c
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