Highbar Physical Therapy
Healthcare
SiteCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Site Coordinator at Highbar Physical Therapy. Skills: Clinic operations, Administrative support, Patient services. Train administrative staff. Train Exercise Specialists”
What You'll Achieve.
Deliver life-changing outcomes; Ensure adequate administrative support; Minimize collection agency potential
Industry & Context.
What They're Looking For.
Must Have
High school diploma or GED, Two to three years of related experience
Nice to Have
Associate degree in healthcare administration or related field
What You'll Do.
Train administrative staff
Train Exercise Specialists
Coordinate and schedule staff
Promote clinic efficiency
Ensure daily service excellence
Monitor key performance metrics
Oversee authorizations
Answer multi-line telephone
Manage patient appointments
Review therapist schedules
Fill schedule openings
Document patient visits
Fax initial evaluations
Fax discharge summaries
Obtain authorization for insurances
Track approved visits
Negotiate payment terms
Monitor patient accounts
Run day sheet reports
Run POC compliance reports
Complete weekly reporting
Complete dashboard items
How You'll Work.
Team & Collaboration
Collaborative team structure
Full Job Description
## Description Highbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. Join us as a Site Coordinator! The Site Coordinator enjoys working in a collaborative team structure and thrives wearing multiple hats. This position will provide administrative training, oversee the day to day activities and authorizations within their clinic or region, and communicate closely with the Clinic Director. Please note - this is a full time, immediate need. ## What You'll Do Trains and onboards administrative staff (PCCs); trains Exercise Specialists on the administrative components of their role. Under the direction of the Practice Manager assists in coordinating and scheduling PCCs and Exercise Specialists to ensure adequate administrative support. Participates in making and implementing recommendations to promote clinic efficiency and effectiveness. Responsible for the clinic's daily service excellence, including facility maintenance, IT issues, and excellent customer experience. Monitors key performance metrics: cancellations, no-shows, visits, customer service, authorization metrics. Oversees authorizations within the clinic or region. Answers multiple line telephone system, obtaining demographic and insurance information from new patients being scheduled for an initial evaluation. Collects co-payments from patients, clearly documenting transaction on a written receipt. Runs daily co-pay collection reports to ensure collection accuracy. Responsible for patient appointments, cancellations and reviewing therapist schedules to effectively fill openings
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