Embry-Riddle Aeronautical University
education
SiteAdvisor
“Site Advisor at Embry-Riddle Aeronautical University. Skills: academic advising, student services, site operations, compliance management. Provide academic counseling on degree curriculums. Develop personalized degree plans and monitor student success”
What You'll Achieve.
Promotes a positive University image; Supports and promotes excellence in student services; Supports and promotes excellence in community interaction; Support student retention efforts; increase enrollment
Industry & Context.
Ability to investigate, problem solve and make informed decisions
This position is in-person located in the education building on Minot Air Force Base
What They're Looking For.
Must Have
Bachelor's degree required, At least three years of professional level experience, preferably working with students, Proven ability to manage multiple priorities effectively in a professional setting, Candidates must have customer service experience and excellent communication skills, A customer-first attitude and professionalism are essential, Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, and Outlookail, and preferably SalesForce experience, Ability to learn new things and keep up with the pace of changing technology, Ability to engage and connect with a diverse range of individuals in a friendly, approachable, and enthusiastic manner, verbal and written communication skills, Ability to investigate, problem solve and make informed decisions, Working knowledge of office procedures and equipment
Nice to Have
preferably SalesForce experience
What You'll Do.
Provide academic counseling on degree curriculums
Develop personalized degree plans and monitor student success
Assist students with registration
Guide students on financial aid
Support student retention efforts through proactive outreach
Promote student involvement in university organizations
Maintain regular contact with students throughout their academic journey
Provide onboarding support to new students
Offer proactive outreach to students at risk
Maintain accurate student records in university systems
Document advisement conversations and track academic progress
Oversee site operations
including facility management
Coordinate with senior leadership on budget planning
Engage with the local community to build partnerships
Support graduation events
enrollment initiatives
Ensure compliance with university policies
Assist in budget development and expense monitoring
Ensure timely reporting and cost-saving measures
Maintain compliance with state
and accreditation regulations
Oversee inventory and safeguard university assets
How You'll Work.
Team & Collaboration
Participates as a team member and supports our team environment; Collaborate with faculty to address student concerns; Coordinates with the educational services office
Communication Scope
excellent communication skills; verbal and written communication skills
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