Embry-Riddle Aeronautical University
education
SiteAdvisor
“Site Advisor at Embry-Riddle Aeronautical University. Skills: academic advising, student services, site operations, compliance management. Provide academic counseling. Develop personalized degree plans”
What You'll Achieve.
Promotes a positive University image; supports and promotes excellence in student services; community interaction at every opportunity; Support student retention efforts; increase enrollment
Industry & Context.
Analytical skills; Ability to investigate; problem solve; make informed decisions
This position is in-person located in the education building on Minot Air Force Base, This position is not remote or hybrid
What They're Looking For.
Must Have
Bachelor's degree required, At least three years of professional level experience, preferably working with students, Proven ability to manage multiple priorities effectively in a professional setting, Candidates must have customer service experience and excellent communication skills, A customer-first attitude and professionalism are essential, Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, and Outlookail, and preferably SalesForce experience, Ability to learn new things and keep up with the pace of changing technology, Ability to engage and connect with a diverse range of individuals in a friendly, approachable, and enthusiastic manner, verbal and written communication skills, Ability to investigate, problem solve and make informed decisions, Working knowledge of office procedures and equipment
Nice to Have
preferably SalesForce experience
What You'll Do.
Provide academic counseling
Develop personalized degree plans
Assist students with registration
Guide students on financial aid
Support student retention efforts
Promote student involvement
Collaborate with faculty
Maintain regular contact with students
Provide onboarding support
Offer proactive outreach
Congratulate and guide students
Maintain accurate student records
Document advisement conversations
Assist in resolving issues
Oversee site operations
Coordinate with senior leadership
Engage with the local community
Support graduation events
Ensure compliance with policies
Assist in budget development
Ensure timely reporting
Maintain compliance with regulations
Safeguard university assets
Coordinates with office
How You'll Work.
Team & Collaboration
Participates as a team member; supports our team environment; Collaborate with faculty; productively interacts with applicable Educations Services Officer
Communication Scope
excellent communication skills; verbal and written communication skills
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