Souq.com for E-Commerce LLC

Customer Service, Administrative Support, customer service

SiteAdministrativeAssistant,CustomerService

$245–365k ~AI est. Cairo, Egypt FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Site Administrative Assistant, Customer Service at Souq.com for E-Commerce LLC. Skills: Office Administration, Executive Support, Process Improvement. Manage and complete expense reports. Maintain schedules”

What You'll Achieve.

Deliver Results

Industry & Context.

Customer Service, Administrative Support, customer service
Problems you'll solve

Sound judgement; Simplifying complexities; Analytical skills

Eligibility Requirements

Flexible schedule, Overtime as needed

What They're Looking For.

Must Have

Bachelor's degree, Proficiency in Microsoft Office Suite, Ability to create graphs in MS Office products, Ability to work a flexible schedule, 3+ years of office administration experience

Nice to Have

Experience providing executive support assistance, Project management experience, Analytical skills, Demonstrated ability to improve processes, 5+ years of prior executive assistant experience, Experience working with Human Resource and Finance administrative functions

What You'll Do.

Manage and complete expense reports

Coordinate conferences

Own and manage conference room coordination

Conduct clerical duties

Prepare presentations

Schedule travel arrangements

Assist with internal communications

Work with outside vendors

Coordinate maintenance

Run work-related errands

Delegate responsibilities

Manage time effectively

Drive completion of key deliverables

Follow up on outstanding items

Manage complex calendars

Schedule with diplomacy

Schedule with discretion

Serve as representative on department team-building activities

Serve as representative on peer recognition

Organize team activities

Execute team activities

Assist with team activities

How You'll Work.

Team & Collaboration

Cross-functional coordination; Cross-functional teams; Internal communications

Communication Scope

Respond effectively; Respond efficiently; Communicate effectively; Communicate efficiently

Process & Methodology

Project management

Full Job Description

Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders, customer-obsession and self-motivation to support CS team in Cairo. This is a great opportunity to join a high functioning and dynamic team with plenty of new challenges & responsibilities for you to grow and further your professional career. The ideal candidate will be professional, hold the highest of standards, inclusive of confidentiality and be a fast learner with experience using sound judgement while working in a fast paced, goal-oriented, and ever changing work environment. They must have strong prioritization abilities to complete a high volume of complex tasks with minimal supervision. They will also be a detail oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility. They will earn and maintain trust while demonstrating ownership and simplifying complexities. Finally, the ideal candidate will be someone who wants to Learn and Be Curious, Invent and simplify, Deliver Results, has strong Bias for Action and is ready to build a deep and trusting, long-term professional relationship with our leaders. Key job responsibilities • Manage and complete expense reports for General Manager, Senior Leader(s) if applicable, and yourself as needed. • Maintaining schedules, planning events, coordinating meetings, and conferences for the Central Flow Operations Staff. • Own and manage conference room coordination and room calendar management. • Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms. • Scheduling cost effective travel arrangements which include: airfare/hotel/ground transportation for General Manager, and Senior Leader(s) as needed. • Assist with internal communications for associates and leadership among multiple platforms, interfac

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