U. S. Bank

Finance

SignatureTreasurySupportCoordinator

$76–89k Cincinnati, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Signature Treasury Support Coordinator at U. S. Bank. Skills: Treasury Management, Client Support, Relationship Management. Serve as dedicated coordinator for clients. Support servicing and maintenance of treasury products”

What You'll Achieve.

Provide a smooth, seamless experience with Treasury Management products; Ensure an optimal level of service delivery and product functionality; Exceeding clients’ expectations; Ensure an efficient and timely onboarding; Affect a positive outcome when presented with obstacles and challenges; Ensure a superior client onboarding; Enhance the client experience

Industry & Context.

Finance
Problems you'll solve

Good analytical and problem-solving skills; Problem-solving skills

Eligibility Requirements

Working from a U.S. Bank location three or more days per week, Comply with U.S. Bank policies and procedures, Code of Ethics and Business Conduct, Background checks consistent with applicable local laws

What They're Looking For.

Must Have

Bachelor's degree, 5-8 years of related experience

Nice to Have

Knowledge of Treasury Management products and processes, Advanced knowledge of Treasury Management or related financial services, servicing skills and expertise, 3-5 years of experience in treasury management or related roles, Proficiency in Microsoft Office Suite, Ability to manage multiple priorities in a fast-paced environment, executive presence, Background managing or servicing business clients

What You'll Do.

Serve as dedicated coordinator for clients

Support servicing and maintenance of treasury products

Build relationships with clients and partners

Lead projects for assigned clients

Manage multiple requests and deadlines

Respond to client needs and situations

Create and process maintenance requests

Coordinate tasks to meet deadlines

Provide accurate information for product setup

Follow up with clients for product setup

Utilize client profile for services

Participate in organizational initiatives

Provide guidance to peers

How You'll Work.

Team & Collaboration

Liaison for client representative; Point of contact for internal departments; Communicate with external client participants; Communicate with internal U.S. Bank partners; Ensure participation from external and internal partners; Coordinate tasks with technical and operational groups

Communication Scope

Excellent verbal and written presentation; Excellent verbal and written communication

Process & Methodology

Lead projects, Manage project to completion, Coordinate tasks to meet deadlines

Full Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. ## **_Job Description_** We are seeking a dedicated and experienced professional to join our Treasury Management team as a Signature Treasury Support Coordinator. Support Coordinators provide dedicated support to assigned strategic clients for servicing and maintenance of Treasury Management payables, receivables, and other financial products to provide a smooth, seamless experience with Treasury Management products. Serves as the main point and liaison for the client representative via phone or email, conducts servicing and maintenance activities, monitors, and tracks requests through to client use. Builds a positive client relationship by ensuring an optimal level of service delivery and product functionality exceeding clients’ expectations. Escalates potential obstacles appropriately and communicates status effectively while ensuring an efficient and timely onboarding. **Key Functions** * Serve as the dedicated coordinator for assigned client(s) and the point of contact for internal departments to support servicing and maintenance of treasury products. * Builds a relationship with assigned client(s) and internal dedicated partners. * Communicates effectively with all levels of external client participants and internal U.S. Bank partners, establishing and maintaining positive working relationships. * Leads projects for assigned clients ensuring participation from external and internal partners, assigned tasks completed on time, and

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