Freshworks

Information Technology And Services

SIPartnerManager-Germany

€75–110k ~AI est. Berlin, Berlin, Germany; Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“SI Partner Manager - Germany at Freshworks. Skills: SI Partner Management, Channel Growth, Revenue Generation, Partner Recruitment. Own SI business lifecycle in Germany. Prospect and sign mid-tier SI partners”

What You'll Achieve.

Drive active pipeline; Drive revenue; Bring new SIs to first-deal-ready; Generate meaningful revenue; Generate repeatable revenue; Achieve joint pipeline targets; Achieve revenue commitments

Industry & Context.

Information Technology And Services
Eligibility Requirements

3 days in office, Right to work in Germany

What They're Looking For.

Must Have

7+ years experience channel/alliances/partner management, Recruit and activate SI partners, Understand mid-tier SI operations, Experience in ITSM, EX, or CX categories, Build joint business plans, Set pipeline targets, Hold partners accountable, Build senior relationships within SI orgs, Pipeline management discipline, Fluent in Salesforce or equivalent CRM, Align field sales, pre-sales, marketing, Native-level German fluency

Nice to Have

Prior vendor channel/alliance role, Target ServiceNow displacement, Existing network within DE mid-tier SI community, Build net-new SI practices, Familiarity with co-sell and marketplace dynamics, Solution or pre-sales background

What You'll Do.

Own SI business lifecycle in Germany

Prospect and sign mid-tier SI partners

Drive pipeline and revenue through relationships

Identify and target mid-tier SI partners

Build and maintain pipeline of prospective SI partners

Lead partner recruitment process

Design and execute onboarding programs

Build and maintain SI partner capability

Develop joint go-to-market plans

Drive participation in enablement programs

Act as primary relationship owner

Own and manage partner-sourced pipeline

Work with CAMs and AEs

Progress and close SI-originated opportunities

Set and hold partners to pipeline targets

Set and hold partners to revenue commitments

Provide commercial support

Provide technical support

Provide executive support

Track and report on SI pipeline health

Track and report on deal velocity

Track and report on revenue contribution

Ensure accurate forecasting

Contribute to DE SI partner strategy

Identify SI partners as priority targets

Develop engagement plans for targets

Feed market intelligence back

Feed competitive intelligence back

How You'll Work.

Team & Collaboration

Work with field sales; Work with pre-sales; Work with marketing; Work with SI practice leads; Work with partner alliances teams; Cross-functional alignment

Communication Scope

Senior relationship building; Executive support; Partner communication

Process & Methodology

Joint business plans, Onboarding programs, Go-to-market plans

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. This is a pivotal individual contributor role at the heart of Freshworks’ German channel growth strategy. As SI Partner Manager, you will own the full lifecycle of our Systems Integrator business in Germany — from prospecting and signing new mid-tier SI partners through to driving active pipeline and revenue through those relationships. The German SI opportunity is significant. Freshworks is building a strategic motion to displace incumbent ITSM and CX platforms through SI-led delivery, and this role sits at the centre of that effort. You will work closely with field sales, pre-sales, and marketing, as well as directly with SI practice leads, to build a partner ecosystem that generates meaningful, repeatable revenue. The right person for this role combines a hunter’s instinct for identifying and signing the right partners with the commercial discipline to hold those partners accountable to joint business plans and pipeline commi

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