Towne Park
hospitality
ShuttleDriverSheratonBirmingham
“Shuttle Driver - Sheraton Birmingham at Towne Park. Skills: driving, guest service, communication. Transport guests to and from locations. Assist guests with luggage”
What You'll Achieve.
Deliver exceptional experiences; Create smiles
Industry & Context.
Must be able to learn and remember pick-up and destination points, Must be able to drive a vehicle that seats fifteen people or less, Protect guest confidentiality, Maintain the security of client financial and identifying information, Check wheelchairs for safe operation, Clean wheelchairs after each use, Assist patrons with entering and exiting the vehicle, May be required to use specialized equipment such as wheelchair lifts, Regularly required to talk or hear, Frequently required to sit or stand for extended periods, May be required to walk, Handle or feel objects, tools or reach with hands, Climb balance, Stoop, kneel, crouch or crawl, Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus, Exerting up to 100 pounds of force occasionally, Up to 50 pounds of force frequently, Up to 20 pounds of force constantly to move objects, Work performed outdoors for extended periods, Subject to extreme heat and cold weather, Travel of up to 5% may be required
What They're Looking For.
Must Have
Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client, Must be at least 21 years of age, Must maintain a valid driver’s license at all times, Pass annual / semiannual MVR check, Must complete the Wheelchair Safety Training course provided by Towne Park as applicable, Must possess current Medical Examiners Certificate, Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable, Ability to drive manual transmission, Ability to read and write standard English language, Ability to read and comprehend simple instructions, short correspondence and memos, Ability to write simple correspondence, Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money, Ability to understand 24 hour and military time systems, Ability to understand rates applicable to time passed
What You'll Do.
Transport guests to and from locations
Assist guests with luggage
Maintain vehicle activity logs
Maintain vehicle maintenance logs
Inspect vehicle exterior and interior
Record and report vehicle malfunctions or damage
How You'll Work.
Team & Collaboration
Communicate with location staff and co-workers
Communication Scope
Communicate by telephone, two-way radio and in person; Greet guests within 30 seconds; Use guest last name at all times when appropriate; Maintain accuracy and composure under pressure; Use salutation of the day and welcome to property
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