Towne Park
hospitality
ShuttleDriver
“Shuttle Driver at Towne Park. Skills: driving, customer service, communication. Transport guests to and from locations. Assist guests with luggage”
What You'll Achieve.
Deliver exceptional experiences; Create smiles; Brighten someone else’s day; Make an impact
Industry & Context.
Must be able to learn and remember pick-up and destination points, Must be able to communicate, Acknowledges and greets guests within 30 seconds, Uses guest last name at all times when appropriate, Maintains accuracy and composure while under pressure, Appropriately uses salutation of the day and welcome to property, Operate a vehicle that seats eight people or less, Monitor vehicle condition, May not provide “lift” services or assistance, Offer a hand for assistance, Check wheelchairs for safe operation, Assist patrons with entering and exiting the vehicle, Use specialized equipment such as wheelchair lifts, Regularly required to talk or hear, Frequently required to sit or stand for extended periods of time, May be required to walk, Handle or feel objects, tools or reach with hands, Climb balance, Stoop, kneel, crouch or crawl, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus, Exerting up to 100 pounds of force occasionally, Up to 50 pounds of force frequently, Up to 20 pounds of force constantly to move objects, Majority of work will be performed outdoors for extended periods of time, Subject to environmental conditions including extreme heat and cold weather, Protection from weather conditions may be provided, Not necessarily from temperature changes, Travel of up to 5% may be required
What They're Looking For.
Must Have
Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client, Due to vehicle leasing contract requirements must be at least 21 years of age, Must maintain a valid driver’s license at all times, Pass annual / semiannual MVR check, Must complete the Wheelchair Safety Training course provided by Towne Park as applicable, One to three months related experience and/or or equivalent combination of education and experience, Must be able to drive manual transmission, Ability to read and write standard English language, Ability to read and comprehend simple instructions, short correspondence and memos, Ability to write simple correspondence, Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money, Ability to understand 24 hour and military time systems, Ability to understand rates applicable to time passed
What You'll Do.
Transport guests to and from locations
Assist guests with luggage
Maintain vehicle activity logs
Maintain vehicle maintenance logs
Inspect vehicle condition
Record and report vehicle malfunctions
Protect guest confidentiality
Clean wheelchairs after each use
How You'll Work.
Communication Scope
communicate by telephone; communicate by two-way radio; communicate in person; courteous manner; friendly manner; professional manner
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