Ferguson
Building Materials, Wholesale
ShowroomManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Showroom Manager at Ferguson. Skills: Sales leadership, Customer service, Team management. Leads day-to-day showroom operations. Focus on Showroom Displays”
What You'll Achieve.
Revenue growth; Margin enhancement; Budget targets
Industry & Context.
Address problems; Anticipate issues
What They're Looking For.
Must Have
Prior sales leadership experience, Sales experience, Customer service experience, Ability to build and implement process improvement / efficiencies, Ability to initiate and embrace change, Mentoring skills, Desire to train others, Ability to work across department lines, Ability to manage time and people, Outstanding communication verbal, written and interpersonal skills, Ability to listen optimally to address problems, anticipate issues and make effective decisions, Ability to take care of a vast array of customers with varying levels of product knowledge
Nice to Have
Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus
What You'll Do.
Leads day-to-day showroom operations
Focus on Showroom Displays
Focus on the Clearance Center
Supervises the daily showroom traffic
Sell a variety of products including lighting
and high-end fixtures
Handle budget process activities
Review and handles expenses
Build and maintain relationships with suppliers
Address and resolve customer complaints
Attend industry events and/or meetings
How You'll Work.
Team & Collaboration
Collaboration with Senior Showroom Manager; Collaboration with Showroom Operations Manager; Work across department lines
Communication Scope
Verbal communication; Written communication; Interpersonal communication
Full Job Description
**Job Posting:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Manager in our Grimes, Iowa Bath, Kitchen & Lighting Showroom—our newest, state-of-the-art showroom in the region. **Job Details** * Reports to the Market Branch Manager * 10,000sq ft Showroom (4,000 including office/clearance center) * Direct oversight of 10 associates and will lead the customer service team **Responsibilities** * Actively leads day-to-day showroom operations which includes the Showroom team, collaboration with Senior Showroom Manager, Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement * Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development * Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures * Handle budget process activities, review and handles expense
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