Ferguson

Building Materials

ShowroomManager

$4–9k Carmel, Indiana, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Showroom Manager at Ferguson. Skills: sales leadership, showroom operations, team management, customer relations. Actively leads day-to-day showroom operations. focus on Showroom Displays”

What You'll Achieve.

revenue growth; margin enhancement; budget targets

Industry & Context.

Building Materials
Problems you'll solve

proactively solve problems; organizational and problem-solving skills; anticipate issues; make effective decisions; resolve customer issues effectively

Eligibility Requirements

Attend industry events and/or meetings

What They're Looking For.

Must Have

2-3 years of prior sales leadership experience, sales and customer service experience, Ability to initiate and embrace change, mentoring skills, desire to train others, Ability to work across department lines, manage time and people, outstanding communication verbal, written and interpersonal skills, Ability to listen optimally to address problems, anticipate issues and make effective decisions, The ability to take care of a vast array of customers with varying levels of product knowledge, Ability to resolve customer issues effectively while maintaining positive relationships, organizational and problem-solving skills

Nice to Have

3-5 years experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales, some leadership responsibilities, Bachelors degree, Knowledge of showroom merchandising and product presentation standards

What You'll Do.

Actively leads day-to-day showroom operations

focus on Showroom Displays

Maintain and develop a team including hiring

goals and expectations and development

Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting

and high-end fixtures

Handle budget process activities

review and handles expenses

Build and maintain relationships with suppliers

address and resolve customer complaints

Ensure customers receive a world-class showroom experience

Maintain showroom facilities

merchandising strategy

How You'll Work.

Team & Collaboration

collaboration with Senior Showroom Manager; work across department lines

Communication Scope

outstanding communication verbal, written and interpersonal skills; Ability to listen optimally

Full Job Description

**Job Posting:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking the right individual to fill an immediate need for a **Showroom Manager** in our Carmel, IN Ferguson Home Showroom. **Job Details** * Reports to the Senior Showroom Manager * 22,000 sq ft Showroom * Direct oversight of 4+ associates and will lead the customer service team **Responsibilities** * Actively leads day-to-day showroom operations which includes the Showroom team, collaboration with Senior Showroom Manager to focus on Showroom Displays, revenue growth, margin enhancement, budget targets and process improvement * Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development * Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures * Handle budget process activities, review and handles expenses * Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints in a timely and

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