Ferguson
ShowroomCustomerServiceRepresentative
“Showroom Customer Service Representative at Ferguson. Skills: Customer service, Sales support. Assist customers on showroom floor. Increase knowledge of product offering”
What You'll Achieve.
Contributing directly to the bottom line; Timely quotations; Accurate order processing
What They're Looking For.
Must Have
General digital literacy, Ability to multi-task, Ability to learn quickly
Nice to Have
0-3 years of prior customer service experience, Knowledge of plumbing fixtures, lighting, and appliances
What You'll Do.
Assist customers on showroom floor
Increase knowledge of product offering
Support Outside Sales Associates
Perform administrative functions
Ensure personalized customer service
Process accurate orders
Update customer contracts
Coordinate deliveries with warehouse
How You'll Work.
Team & Collaboration
Work hand-in-hand with Showroom Sales consultants; Support the Showroom Sales team
Communication Scope
Excellent communication for phone/in-person sales
Applying for this Showroom Customer Service Representative role?
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ANONYMOUS · UNFILTERED
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