Capri Holdings Limited

Shopmanager

London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Shop manager at Capri Holdings Limited. Skills: Sales management, Team leadership, Customer service. Inspire team. Coach team”

What You'll Achieve.

Meet sales goals; Exceed sales goals

Industry & Context.

Problems you'll solve

Solution-focused mindset

What They're Looking For.

Must Have

Proven retail experience, Team leadership experience, Comfort with technology, Adaptability and resilience, Organizational skills, Interpersonal skills, Attention to detail, Proficiency in retail metrics, Proficiency in KPIs, Proficiency in Microsoft Office, Effective communication skills

What You'll Do.

Build accountability culture

Build high performance culture

Develop new team members

Ensure effective training

Provide constructive feedback

Uphold brand standards

Model company behaviors

Hold team accountable

Track business results

Communicate business results

Communicate business opportunities

Drive product knowledge

Demonstrate sales leadership

Collaborate with wholesale marketing

Identify marketing opportunities

Identify product needs

Communicate product needs

Identify inventory needs

Communicate inventory needs

Educate retail partner associates

Manage business overview

Conduct business overview

Manage product training

Conduct product training

Prioritize customer experiences

Build customer loyalty

Support client communication

Manage client database

Identify engagement opportunities

Identify growth opportunities

Maintain visible presence

Model service standards

Resolve customer concerns

Ensure shop-in-shop maintained

Ensure stockroom maintained

Partner with retail teams

Keep visual graphics current

Oversee delivery processing

Oversee stock placement

Maintain open communication

Collaborate on visual merchandising

Ensure visual merchandising execution

Use communication platforms

Follow through on actions

How You'll Work.

Team & Collaboration

Host store team; DM; Wholesale marketing; Retail teams; Corporate teams; Regional teams; District teams

Communication Scope

Business results communication; Product knowledge communication

Full Job Description

**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.** **If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!** — \- Michael Kors - **Who You Are:** You’re a results-oriented retail professional who thrives in a dynamic environment. As Shop Manager, you lead by example—supporting your team to deliver exceptional customer experiences both in-store and virtually. You approach challenges with adaptability, enthusiasm, and a solution-focused mindset, fostering a culture where everyone feels valued and empowered to succeed. **What You’ll Do:** **People** Inspire, coach, and support the host store team to build a culture of accountability and high performance. Assist in onboarding and developing new team members, ensuring inclusive and effective training. Provide constructive feedback to help team members grow and succeed. Uphold brand standards for presentation and professionalism in a respectful and inclusive manner. Model company values and behaviors, using the behavior toolkit to promote a positive workplace culture. **Sales** * Meet and exceed Shop in Shop sales goals holding self and the team accountable for the results. * Analyze reports and develop action plans to ensure expectations are met or exceeded. * Track and communicate business results and opportunities, driving sales and product knowledge. * Ensure sales and unit goals and all relevant KPIs are in place for MK Ambassadors and communicated effectively. * Demonstrate sales leadership by playing an active role on the selling floor. * Collaborate with the DM and wholesale marketing to identify marketing opportunities to support sales. * Identify and communicate product and inventory needs in a timely manner. * Educate retail partner sales associates on Michael Kors' selling experience. * Manage and conduct weekly/monthly business overview and seasonal product training with retail partners’ sales manag

Free ATS check

Applying for this Shop manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Capri Holdings Limited?

Real rants from real employees. Read before you apply.

Read Company Rants →