Ford-Gelatt, a SunSource company

industrial process equipment

ShopCoordinator

Baton Rouge, Louisiana, United States Inside Sales & Customer Service
The Brief

“Shop Coordinator at Ford-Gelatt, a SunSource company. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Process all repair orders in Company ERP. Put together job materials/drawings/parts lists/etc needed for each job”

What You'll Achieve.

meeting company-defined margin goals; improve overall customer ontime delivery; meeting and exceeding our customers’ expectations

Industry & Context.

industrial process equipment

What They're Looking For.

Must Have

Ability to read, interpret and understand technical drawings, geometric dimensions, tolerances and quality specifications., Ability to work directly with shop employees, management and other support staff., Good written and verbal communication skills, Ability to multi-task and rearrange priorities to meet deadlines, Self-motivated and highly organized

Nice to Have

Associates Degree in mechanical field is preferred, or technical knowledge

What You'll Do.

Process all repair orders in Company ERP

Put together job materials/drawings/parts lists/etc needed for each job

Work with shop foreman in making sure shop technicians have what they needed to efficiently perform the repairs

Estimate pricing for repair orders

maintaining company-defined margin goals.

Prepare detailed repair quotes summarizing job workscope and parts needed.

Work with suppliers to gather pricing on repair materials

Order all materials needed and outlined in job workscope

Communicate with outside service suppliers when outsourcing repair activities

Assist Shop support/draftsman in Prepare end-of-job Repair Reports for customers

Assist management in associate development/training in relation to shop documentation best practices

Expedite as needed to improve overall customer ontime delivery

Assist with other job management functions as needed

How You'll Work.

Team & Collaboration

work together with the Shop Foreman and other Inside Shop support personnel; Work with shop foreman in making sure shop technicians have what they needed to efficiently perform the repairs; Review with management.; Review w/ shop personnel and management; Communicate with outside service suppliers when outsourcing repair activities; Assist Shop support/draftsman in Prepare end-of-job Repair Reports for customers, when needed; Assist management in associate development/training in relation to shop documentation best practices; Ability to work directly with shop employees, management and other support staff

Communication Scope

Good written and verbal communication skills

Process & Methodology

Process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement

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